Re: Using Acer Crystal Eye Webcam

RohanSpartan

I can't find the driver for my model Acer. My laptop is the Aspire M5-583P, but when I check the list of available driver downloads, I don't see any for the Crystal Eye.

GuruAid-CS

In this case, check if your Windows Update is set to automatic downloading and installing updates. If it is not set already, it is recommended to allow Windows to automatically download and install updates. Keeping Windows up-to-date can resolve most of the errors you may face with device drivers and other areas. To know more about this, the following link can be helpful:
http://windows.microsoft.com/en-us/windows-8/windows-update-faq

 

You can also try the following steps if the above option does not work:
1. Right-click 'Start' and go to 'Device Manager'.
2. Check if your webcam is listed under the list of devices.
3. If yes, then click on it and go to 'Drivers' tab.
4. Check if you are able to update the drivers from here.
5. If the drivers are not able to update from here too, you can consider using the option of 'Roll Back Driver'.
If the issue still persists, you are advised to contact Acer through the following link for further assistance:
http://us.acer.com/ac/en/US/content/contacts

 

Hope this will help you.