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Re: I am using my "Nitro AN515-58". But the Cool Boost is missing.
Any body can help me. I am using my "Nitro AN515-58". But the Cool Boost is missing. I am using win 11.
I also try downloading from acer site but still the "Cool Boost is missing. Thank you
I hope you can help me
Re: Bought a predator Helios 18 AI Ultra 9 PH18-73-96YC but still not yet handed the laptop to me!
Harvey Norman is a reputable Australian retailer of Acer products and I'm sure that you will get your Predator Helios 18 AI PH18-73 when its available for the Australian market, we can't give you an exact ETA, as Acer community has nothing to do with Acer directly and/or can we give you product release dates in Australia.
Btw, I'm from Sydney Australia and you have to appreciate that products that are available from Acer in the US are not available in Australia at the same time, as the Predator 18 AI PH18-73 is already available in the US. Be patient as if you have ordered this laptop it will be delivered asap and when its available for the Australian market. Contact Acer Australia and ask them. Good luck and hope this helps you out further.
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Request for Urgent BIOS Update to Fix GPU Fan Issue on Nitro ANV15-51 (After v1.26)
Hello Acer Support Team,
I'm writing to request urgent attention from the BIOS/firmware development team regarding a persistent issue on the Acer Nitro ANV15-51 series. After updating to BIOS version 1.26, many users (including myself) have been experiencing erratic GPU fan behavior — including extremely high fan speeds even at low system loads, and sometimes even within the BIOS screen itself.
This issue has been widely reported across Reddit, the Acer community forum, and other platforms. While some users mentioned a possible BIOS v1.31, it appears that this version is either unreleased or has not resolved the problem. Fans are still behaving abnormally even with this version.
Request:
Please escalate this issue to your backend/firmware development team and kindly provide:
1. An official rollback tool or BIOS downgrade utility to version 1.25 or earlier.
2. A new BIOS update that resolves this fan control bug and restores normal thermal and fan performance.
This problem is significantly affecting daily usage and thermals, and users are losing confidence in the system's stability. We hope Acer takes this matter seriously and provides a timely resolution.
Thank you,
Manas Mitra
(Affected Nitro ANV15-51 user)

