What started as simple upgrade to 8.1 has become a nightmare of wasted and frustrating time. Acer Support is useless, but maybe community can help. Or maybe Costco will read th elist of uselessness and take it back and stop selling Acer altogether. I used to be a big fan but this experience has turned me off the brand completely.
I've updated FOUR other brands with no problem. I've spen t th best part of two days with this Acer and nothing I've tried works.
After I decided to check out the BIPS to see if UEFI was part of th eproblem, I changed the BIOS to Lagacy and now it won't boot to the BIOS Menu (F2). NOTHING on the Acer site tells you how to fix this. Whoever heard of a BIOS that can't load without the operating system. The error is "Operating System not found" and F2 doesn't work.
Ideas anyone? Please no regurgitating of "press F2 on POST". It doesn't work -- see above.
F12 won't work -- because it's not actually loading the BIOS. That's why F2 won't work. I've worked on hundreds of systems over 30 years and I've NEVER had one that can't go to the BIOS. Until this Acer. Any BIOS setup that requires the OS to load it is useless precisely because of situiations like this.
As for unpacking and installing a BIOS update, the C drive isn't accessible -- see above.
PS. Lose the superior attitude as well. It's not helping. You might know what you're talking about but your 'advice' gets lost in the noise of your crowing. It might work on the minion crowd, but it's lost on me.
absolutly upgrade to windows 8.1 take a long time on blank screen. if you want to re-install or repair it you may try to boot from installation or make it enter to safe mode (recovery emvironment). Change to legacy make your windows won't boot because you install your windows on UEFI mode, there's a system configuration difference of them.
I know what a BIOS does. I was probably configuring BIOSes before you were born! :-)
I know what it shoud do. That's not the problem. It's not doing it is the problem. Once again.... <sigh>
IF you change the BIOS Setting from UEFI to Legacy when you restart the system you CANNOT get into the BIOS -- by pressing F2, or any other key or combination. Not even by or standing in the corner on your head and whistling the theme from "Man of La Mancha".
Why? Because the dafault BIOS Boot Order is "Secure Boot Manager" and for that you have to have an accessible Windows 8 drive. And that Windows 8 drive will only boot when the BIOS is set to UEFI.
Is that clear enough? No? Then I can't help you any more, and I do request that you stop injecting your "I'm a superior tech" into the thread. You're not helping. Thank you.
Member RevoMaxx is quickly moving up the ranks of Acer Community. He joined us in September and is already making a difference. It's great to see new members like him make a difference only after a few months. Thanks RevoMaxx!