Help!! Where can I get a Windows 10 Recovery Disk for Switch One 10 SW01-011??

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oopsryan
oopsryan Member Posts: 5 New User
edited November 2023 in 2020 Archives

Dear All users,

 

I have used the Switch One 10 SW01-011 (64gb w/ 4GB ram) few months,
I decided reset the system then give it to my son for studying device.

 

However, the system needed recovery disk to do the factory restore,
then I found Acer support and service web,

they just provided BIOS update and other driver for download.

 

Unfortunately, I found the manual that mentioned the user should be create recovery disk when set the system from day one, but I haven't read this manual before setting the system, OMG!!!

 

So, Where can I get the Windows 10 Recovery Disk for Switch One 10  SW01-011??
Or, Who may share to me??

 

Thank you so much.

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited November 2020 Answer ✓
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    you can download a vanilla windows 10 version from Microsoft and create your own bootable installation USB media:

    https://www.microsoft.com/en-us/software-download/windows10

     

    or

     

    Acer recovery media
    US:
    https://store.acer.com/en-us/extended/recovery/

    Canada:
    https://store.acer.com/en-ca/extended/recovery/


    if you are outside the US and Canada, you must call/email your regional Acer support service:
    http://www.acer.com/worldwide/support/

    I'm not an Acer employee.
  • oopsryan
    oopsryan Member Posts: 5 New User
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    Thank you so much!! 

     

    Also, I have other question for the device,

    it is possilbe to connect rj45 ethernet usb adaptador to the device?

     

    Actually, I have tried to connect AX88772A to both of mirco USB(Tablet) or USB(Keyborad) ports,

    however, the system shown error (code 10) and I have install updated driver ,

    so, I have no idea what's going on it or maybe the device doesn't support?

     

    Pls kindly advise and thanks again.

     

  • oopsryan
    oopsryan Member Posts: 5 New User
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    Thanks!!

     

    Would you pls also answer me about RJ45 ethernet usb adaptador question??

     

     

    Pls kindly advise and thanks again.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    honestly i don't have experience with that kind of rj45 adapters but the first thing to do is to disable the wifi and then connect the USB adapter.

     

    code 10 is a driver problem.

    I'm not an Acer employee.
  • oopsryan
    oopsryan Member Posts: 5 New User
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    Thanks your reply.

     

    For error code 10 that I knew it is usb driver problem,

    however, I checked the driver is final updated verison,

    but the device BIOS is not update and the verison since ex-factory,

    becuase I am afraid if failed BIOS update then the device cannot go out...

     

    So,pls kindly advise if I update the BIOS then the problem will be solve or not,

    thanks.  

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    i doubt a BIOS update will solve your issue.

    I'm not an Acer employee.
  • oopsryan
    oopsryan Member Posts: 5 New User
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    Thanks and I will try it. Smiley Happy

  • tech12
    tech12 Member Posts: 57 Devotee WiFi Icon
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    Download on a USB stick