Acer Aspire S3 Series Shuts Off? Why does this happen?

rolszak1
rolszak1 Member Posts: 5 New User

I have an Acer Aspire laptop which has served me well. The laptop shuts off unexpectedly when on battery power or plugged in.  The battery has been replaced twice, fans and interior ducts cleaned, system calaberated and yet the problem still occurs. Has anyone had this isssue?

 

What is the fix? It is becoming frustrating and a nuasance; especially when working on important projects. The laptop is 2 years old. I have had not other problems up to this point. Can someone please advise how to fix, what to look for or what next steps should be taken?

 

Thank you.

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer
    Answer ✓

    Hello,

     

    Here is the part number of the power board:

    55.M1FN1.001POWER BD (30 USD)

     

    I also would check the power cable:

    50.RSF01.001CABLE.POWER.BOARD
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer

    Hello,

     

    If the battery charges correctly, may be the power board...

    France
  • rolszak1
    rolszak1 Member Posts: 5 New User

    Wow thank you for the prompt response. So dare I ask what the powerboard is and how much it cost?

     

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • rolszak1
    rolszak1 Member Posts: 5 New User

    KHY3FXXMCJ

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer

    Hello,

     

    You made a mistake. The S/N begin by NX.....

    France
  • rolszak1
    rolszak1 Member Posts: 5 New User

    NXM1FAA003

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer
    Answer ✓

    Hello,

     

    Here is the part number of the power board:

    55.M1FN1.001POWER BD (30 USD)

     

    I also would check the power cable:

    50.RSF01.001CABLE.POWER.BOARD
    France
  • rolszak1
    rolszak1 Member Posts: 5 New User

    Thank you so much for your prompt response and advice. I will certainly pursue both options.  Thank you. Have a nice day.

     

    On a final note: Is this a common problem with this style laptop?

  • laurent_14
    laurent_14 ACE Posts: 10,282 Trailblazer

    Is this a common problem with this style laptop?

    Honestly I don't know.

    France