It is important to properly care for and maintain your AES013 or AES015 eScooter in accordance with the instructions in the user manual. If you experience problems with your Acer eScooter and need repair or replacement parts, you will need to contact support in your region to see what service options are available in your area.
Some countries may be able to provide parts and assemblies for performing repairs on your Acer eScooter at home. Other countries may require parts to be replaced at a local service center.
Important: Installation of the approved parts requires partial disassembly of your eScooter and should only be done if you are familiar and experienced performing similar repairs.
Use the instructions below to contact support in your region for service options.
- Visit https://www.acer.com/languages and choose your Region and Language.
- Click on the Support tab at the top.
- Select Contact Acer from the left menu.
- Have your Serial Number ready and use one of the listed methods to contact support.
