pvcosta Troubleshooter

What do you mean with "the dreaded 2020H2"? My Helios is 2018 model, I think. The exact model number is G3-571.

Hey, How would you connect the Helios with an external monitor with G-Sync Active without a native DisplayPort available on the Helios? I mean, my Helios 300 G3-571 only have 1 HDMI port. Are using a HDMI/DP converter to make this work with G-Sync?

No. I always need to restart the OS when I plug/unplug an external monitor on the HDMI output to fix the lag problem. I don't know how to fix it. I've tried a lot of things. Apparently this is an issue that happens on the Helios only. I have a ThinkPad that I am currently using with the same monitor, via HDMI output, but…

Thanks @JackE But It looks like it is not made for G-Sync compatibility. As I can see on the vendor webpage, this adaptor/converter has his own video card and does not uses the GPU. So this may be a solution for a regular use like browse on the internet/movie/Youtube. However, I found on this page that it's impossible to…

Thanks for asking. I was wondering the same thing. Sad to not have a Display port in such a expensive piece of hardware. 

I have a Helios 300 G3-571 model. How would I use the G-Sync feature, on monitors that has it enabled, without a Display Port available on my notebook? Could I use a HDMI / Display Port Adapter?

Hello, I have a Predator Helios 300 G3-571 and It does not have Display Port available. Would It work with G-sync Monitor through a HDMI / Displayport adapter?

I have the same issue bro. When I switch from dual monitor extention to second monitor only, the lag comes. It doesn`t seem to happen on the notebook display only. So I need to reboot the system with only the second monitor activated (external) to solve the problem. Eventhought, if I switch to extended monitor again and…

This happens on mmy Helios 300 too. But only on the external kkeyboard. See? i don't know how to fix but I called to mmy keyboard mmanufacturer to send me a new one. Some people say that this is a issue regarding to the grounding of the notebookk. I don't know how to fix that because a lot of people complain about getting…

Achei esse post sensacional. Meu Helios G3-571 aceita muito pouco undervolt. No máximo -0.80V. Mesmo tendo feito o repaste as temperaturas continuavam na casa dos 90 graus. O que gerava Thermal Throttling. A minha única solução foi rodar o script abaixo e alterar o "Aumento de desempenho de processador=Desabilitado".…

Official info from Acer Support: https://us.answers.acer.com/app/answers/detail/a_id/51533/~/usb-c-port-does-not-support-video-output-on-predator-helios-300-models-%28g3-571%2C#_ga=2.259890701.60760332.1573334377-475589401.1573334377 "USB-C port does not support video output on Predator Helios 300 models (G3-571, G3-572,…

For me max 85*c Before I disabled the turbo boost, the temperatures went through 95-97 degrees (hard loaded). It makes the notebook noisy like a hairdryer. Besides the fact that this does a fast CPU depreciation 

Amigo, Veja o item 2.4 http://www.geeks3d.com/20170213/how-to-disable-intel-turbo-boost-technology-on-a-notebook/ Usei esse procedimento. Funciona!

Galera, llegó mi kit de actualización del segundo HD de Estados Unidos. Yo pedí directamente en Acer Americana y mandé entregar en un redirector. A medida que se tardó en llegar, terminé comprando el kit aquí incluso a través de este anuncio, por 250 reales en el momento. Hoy es 400 reales. XXXXXXXXXXXXXX [Publicação…

I had to disable turbo boost from my Helios (G3-571) to get a reasonable temperature (~85 degrees). I´ve also tried to undervolt but the CPU gets unstable and reboot down to -90mv. I got a stable value at -080mv. But actually, It doesn't make any difference in the temperatures. So here I am, with a Helios without Turbo…

Comprei hoje, estou aguardando chegar. Mas creio que sim. Me parece ser o kit da Acer mesmo. Procurei algo generico,mas não achei. Então, não tem muita opção.

Eu também acabei comprando no Mercado Livre por 250 reais. Tentei fazer através do site qwintry.com de serviço de redirecionamento mas a Acer não aceitou, alegando não enviar para empresas de redirecionamento. Eu teria que pagar uma taxa extra para o Qwintry fazer uma compra assistida com um endereço diferenciado. São $17…

Você teve algum custo, além do frete? Estou com o mesmo problema. Achei esse vendedor no Mercado Livre (R$ 250 pratas, frete grátis). https://produto.mercadolivre.com.br/MLB-816190340-hd-upgrade-kit-acer-predator-helios-300-segundo-hd-_JM Achei esse links também no e-bay, mas o preço é bem chegado a esse valor do mercado…