gwynbleidd Troubleshooter

It's not really an issue to begin with. I was wrong in my assessment. It turned out that the "high performance" phase was just a turbo window, the APU uses more than 15 watts (~30) at first, that's why the performance is great, but then it goes back down to its rated TDP (15w), ~6 of which is what I can see reported in…

 I did some more digging and here's what I found out: I found a tool named AMD μProf, there are two different values for power namely Socket0 Socket Power and Socket0 Package Power. I believe the Package power is a measurement of how much power the CPU is pulling excluding the iGPU. Socket power is both combined plus the…

That's the point, we shouldn't need any external third party tools to solve an issue that shouldn't exist in the first place. The funny thing is that Acer support pretends to not know what's going on. They asked me to send the laptop in for "repairs" instead of actually addressing the problem and giving an honest…

No I didn't even know about this issue. First thing I did when I got the laptop is to check that everything is up to date.

Laptop came with the 1.05 version, I updated it to the latest which is 1.06. It's the Insyde H2O Rev5.0.

For those who might argue that this is not a "gaming" laptop, yes I know and agree. Never bought it for gaming to begin with, wasn't at all my intent BUT it includes a Ryzen 5 3500U and I expect the full performance of said CPU. I didn't buy a 3500U Laptop to get the constant performance of a 3200U after a couple seconds.…

No I mean in the power plan settings. Min and Max states are both at 100% plugged in. It makes no difference. "Are you actually noticing a gaming performance issue?" Yes absolutely. The GPU starts at around 900-1100Mhz, fps depends on the game for example in Alien Isolation it starts at 55-60 fps. Then it power throttles…

Thanks but I already tweaked the power plan and even added all the hidden options with command lines like cpu performance increase and decrease thresholds...etc to no avail. The Processor state is at 100% at all times when plugged in, cooling policy active, AMD Power Slider and Graphics Power Settings all on maximum…

I looked into it but couldn't find any power saving options. This is the only thing I found relating to power: And it will always stay at D0, regardless if plugged in or not. Other than that, there's really nothing I could change or tweak.

I think you misunderstood my issue; Yes the NVMe slot on this laptop can only do x2 3.0 and while plugged in, I get upwards of 1500MB/s sequential read and write but on battery, it drops to 400. That's what I'm trying to solve, I want the performance to be the same while on battery too.

Not sure why a screenshot of the benchmark is needed but sure:

What made me install the Intel driver was me finding out the issue in the first place. So I can confirm that no matter what driver is installed, the issue is still there. I think it has something to do with power saving settings, but I don't know where to start.

Yes I know they're meant for different laptops, that's why I wanted to know if the connector that goes to the motherboard is the same? I suppose both are SATA 3 + Power so it shouldn't really be different, right?

Yes I just checked right now, the latest version is already installed.

Latest version according to Intel's SSD Toolbox.

Sorry for the late reply. I did what you said and upon uninstalling the drivers, I heard the battery beep sound. But that sadly didn't change anything, it was still at around 400MB/s sequential before and after restarting the laptop.

I aligned the stick so that the notch is in the right place, it still wouldn't go in.

There's no way to force the memory to work at 2666Mhz even through software? What are these "Advanced options" exactly?