EsmaGraham Enthusiast

@JackE Should I be going to this website here https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect to download any new GPU Drivers?? Cause when I did the Auto Detect tool it come up with this ................ So should I be installing this or should I leave it alone ??

Yeah after paying $47.00 CAD let's hope it doesn't otherwise I will be calling Sales team if it doesn't show up with something I paid for.I used to Acer Auto Detect Tool to find my SNID and put it into there then it came up with the USB ERecovery Media thing and that's what I bought

The Canadian One did after about 4 times of trying it 

That US Link wont let me select Canada for Country though for Shipping. The Laptop was Bought at Walmart in Marion, Ohio in December 2017 I moved back to Canada in June 2018 and have lived in Canada since with this laptop. The Canada Border never questioned me about the Laptop nor did anyone else but I crossed back by bus…

This is as far as it's letting me get and nothing more

Yeah that's the link I went to it wouldn't let me change country to Canada Maybe because the laptop was bought in the United States?? I moved back to Canada in June 2018 and brought it back with me.

I have talked to at least 2 different people with the same laptop and they told me to uninstall Melwarebytes that was the issue for them no matter what they tried it concluded it was that. Another person told me he had the same issue with a tower computer that Melwarebytes was restarting his tower. Since I uninstalled…

I mean when I followed the video you posted about the ALT+F10 brought up nothing for meIt just loaded into Windows like it normally would. With my husband having the same excat laptop I can get him to try ....... But is there a way to exit out of it if he's able to get into it?He doesn't want to do the restore like you…

Well I tried the Alt and F10 key did nothing for me :(

Yeah the 1909 Update is the one I was thinking of. Hopefully this comes out this week like there saying cause I'm getting tired of this issue.

Well with a new build version of Windows supposedly releasing this week sometime should I wait until that's released? Or should I try and do it tonight like around 12 midnight ??

Wouldn't All Partions Show up in the link of how I showed you that I did it? I remember having to delete 4 Partions I don't remember if one them said Acer or Acer Hidden since it was awhile ago

Event ID 10016 Crashed my Laptop The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID Windows.SecurityCenter.WscCloudBackupProvider and APPID Unavailable to the user DESKTOP-2HIEDM0\YunaA SID (S-1-5-21-3039953079-718832708-3388447765-1001) from address…

Well my Core Temp temperatures have dropped without Acer Quick Access. Does not usually get above this now below 50 Range of CPU Temperature 80 Range of RAM Usage 45 Range of Procceor Load So unless I'm needing the BIOS update I think I'm better this way I will keep you updated though if it happens again.

This is what I did - https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587Then Windows Update found most of all the Drivers, Anything it didn't find like the Acer Quick Access and the VGA_AMD_15.200.1065.0_W10x64_A which I downloaded and…

 I did the whole Factory Reset around October.15th around that date. Instead doing it how you showed I booted of a USB that has Windows 10 ISO on it. I had to download drivers and everything from Acer's website for the laptop that Windows Update didn't find. It had not done it after this date while playing a game or…

I'm looking to resolve this problem that I'm having where it's doing it while playing games or watching Netflix. I can't really unplug the yellow plug while playing a game to resolve this issue. This is a screenshot of core temp running right now with the game 63 highest for or CPU Temp where the 40 C is 81 highest of…

This morning it didn't restart overnight if you read the topic I was awake and playing a game at 1:30am my laptop froze screen went black then restarted no noise, warning or anything. I also checked the side where air comes out the laptop to see if it was warm or hot and it was not. The laptop completely froze and…

This morning it didn't restart overnight if you read the topic I was awake and playing a game at 1:30am my laptop froze screen went black then restarted no noise, warning or anything. I also checked the side where air comes out the laptop to see if it was warm or hot and it was not. The laptop completely froze and…

Nope I only open Melwarebytes when I do a scan on it weekly Then Quit Melwarebytes and make sure it's not running in the background. More about issue here - https://community.acer.com/en/discussion/580792/acer-aspire-e15-522-urgent-issue-please-help#latest