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Update the UT241Y Firmware to Allow Touch Functionality to Work on Chromebooks
Why won't the touchscreen work on my UT241Y when I connect it to a Chromebook? A firmware update is available for the UT241Y that improves the touchscreen functionality on the monitor in ChromeOS. If your touch is not working when connected to a Chrome device, you should follow the instructions below to update the…
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Chromebook Does Not Boot and the LED Does Not Turn On
How can I recover my Acer Chromebook if it does not boot and the battery LED does not turn on after a power adapter is connected? If your Acer Chromebook does not boot and the battery LED does not turn on when you connect a power adapter, leave your Chromebook connected to the power adapter for 6 hours. After those 6…
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Chromebook Keyboard May Not Work After Switching Out of Tablet Mode
Some Chromebook users may experience an issue where the keyboard stops working after switching from tablet mode to normal clamshell mode. This behavior is resolved in ChromeOS version 1.17. You can use the instructions below to resolve this issue. Impacted models Chromebook C736 Chromebook C736T Chromebook R756T Chromebook…
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How to Enable the On-screen Keyboard on Chromebooks
You can easily enable the on-screen keyboard functionality in your Chromebook settings if you encounter an issue where you need to use the touchscreen for text input. You can use the instructions below to turn on the on-screen keyboard for your Chromebook. Click on the time in the lower right corner. Click the Settings ⚙…
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How to Switch your Chromebook to Beta or Developer Channels
What are Chrome OS Channels?Your Acer Chromebook uses Google Chrome OS which is constantly updated with security patches and new features. These updates go through several channels before being released to users. The process involves different stages of testing and verification to ensure stability and compatibility. The…
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How to Access a Network File Share from a Chromebook
You can connect your Chromebook to a network file share to easily access shared files. Use the instructions below to access a local network file share from your Chromebook. Make sure your Chromebook is connected to the same network as the file share you are connecting to.Click on the Files 📁 icon from the home screen.Click…
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Chromebook May Not Power On after Hibernation with Closed Lid
Impacted models: CB514-2H, CB514-2HT What should I do if my Chromebook does not power on after being in hibernation overnight or longer with the lid closed? Your Chromebook may not power on after being in hibernation overnight or longer if the lid of the device was closed. Google has released a Chrome OS update that will…
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How to Clear Your Chromebook Browser History
How can I clear the search history on my Acer Chromebook?Open the Chrome browser on your Acer Chromebook.Click on the Menu︙in the top right corner of the browser and select Settings.Select Privacy and Security in the left menu, then select Clear browsing data on the right.Select a time range from the dropdown menu (e.g.…
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How to Check System Specifications on Your Chromebook
It is easy to check the system specifications of your Chromebook. However, the process is a little different that on a Windows or Mac computer. There are several methods you can use to check your specs. You can use the Chromebook Task Manager, access the System Page, or just check your Chrome OS information. Use the…
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How to Connect Your Chromebook to a TV
You can connect your Chromebook to a TV to mirror it while gaming, or just to have a bigger display. If your Chromebook has an HDMI port, it is best to directly connect it to your TV with an HDMI cable to get the lowest latency. How to connect your Chromebook to a TV using a HDMI cableMost Chromebooks do not have a…
