A5315: Tela azul da morte

Cristian4560
Cristian4560 Member Posts: 70 Devotee WiFi Icon
editado agosto 2021 em Laptops
Na hora de dar boot pelo hd ou tentando reinstalar o sistema aparece essa mensagem no notebook.
acer aspire 5315-2142
Intel celeron 540
4gb de ram
Ssd 120gb

A problem has been detected and windows has been shut down to prevent damage to your computer. IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this st op error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new har dware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe Mode. Technical information: *w* STOP: OX0000000A (Ox000000000000000o, 0x0000000000000002, 0x0000000000000000, o XFFFFF800OC4 EC1A5)



[Título editado para incluir modelo do produto]

Respostas

  • Cristian4560
    Cristian4560 Member Posts: 70 Devotee WiFi Icon
    Só não tentei resetar a bios, pois não achei como, e a pilha e soldada na placa mãe
  • aey21f
    aey21f Member Posts: 1 New User

    É a memória Ram. Esse modelo não aceita mais que 2GB de ram.