Help connecting Acer hdmi
Glo5330
Member Posts: 3 New User
I have a brand new Acer E15 i also own an older Acer H233H monitor. When i plug in for an external monitor with HDMI cable the monitor says input not supported. How do I get my new llaptop to recognize the Monitor? no other question on forum answers this issue. I can boot into my old computer and the monitor works correctly. Even setting the Acer monitor with the menu to "HDMI" does not work. Thank You
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Hi @ Glo5330
This happpens when the windows is switching the computer's video controller output to signal timing that is not supported by your monitor.
Boot into safe mode and set the video resolution to the default settings that the monitor likes: 1440 x 900 @ 60Hz.
When you set the resolution, be sure to check the refresh rate to 60 Hz as that seems to be the stumbling block for the Acer.
For windows 7, Restart the computer and start tapping the F8 function key right away. That should give you a boot choice menu with a stable display. Select "Safe Mode" and Windows should load normally with a rather low but stable resolution.
For windows 10 Safe mode https://uk.answers.acer.com/app/answers/detail/a_id/37081/~/windows-10%3A-boot-to-safe-mode
You can then use the display properties windows control panel to experiment with using higher resolution video formats. The default behavior is to display a settings change confirmation dialog box with the newly chosen settings. If you do not click to accept them, the display will revert to the previous settings after about 20 ~ 30 seconds or so. This should protect you from getting stuck with an unusable resolution.
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I have connected with VGA cable as the tech support said that my monitor had issues with connecting with the hcmi0
