NVMe ssd samsung 960 evo m.2 compatibility with Acer aspire v5-591g-72bq

mp0k0lis
mp0k0lis Member Posts: 3 New User
editado julho 2023 em Arquivo de 2018
Hello,

I recently bought the NVMe ssd samsung 960 evo m.2 for the  Acer aspire v5-591g-72bq and I am dealing with some compatibility issues, to be more specific windows can see the driver but from the moment that I installed the GPU drivers (nvidia) the PC is BSOD all the time giving CRITICAL_PROCESS_DIED error. Any ideas on what's going on or anyone facing similar issues? 

Kind Regards.

Respostas

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Which version of the nvidia driver did you install? Does windows crash every time after you login, making the laptop unusable, or it happens from time to time?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • mp0k0lis
    mp0k0lis Member Posts: 3 New User
    ven98 said:
    Which version of the nvidia driver did you install? Does windows crash every time after you login, making the laptop unusable, or it happens from time to time?
    Hey Ven,

    thanks for you reply so this happens with every nvidia driver that i use, keep in mind that I am getting BSOED after I login to windows making the laptop unusable.
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    editado janeiro 2018
    As you say that you have tried every nvidia driver, I assume that you have already tried booting into safe mode and deleting the driver.

    Did you install the OS on the SSD, using a recovery drive or windows 10 installation media? It is likely that a system file got corrupted during the installation process, so I would suggest you resetting the windows to factory settings or re-install it.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • mp0k0lis
    mp0k0lis Member Posts: 3 New User
    ven98 said:
    As you say that you have tried every nvidia driver, I assume that you have already tried booting into safe mode and deleting the driver.

    Did you install the OS on the SSD, using a recovery drive or windows 10 installation media? It is likely that a system file got corrupted during the installation process, so I would suggest you resetting the windows to factory settings or re-install it.
    So we tried everything from mentioned above 3 clean installs of the windows removed the gpu driver etc.

    at this point i start to believe that there is a compatibility issue on the laptop. :( 

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