david_25

Tinkerer

I've reset my bios several times, checked every parameters, clear c-mos by disconnecting the little battery I don't know what to do with my E-Waste, Acer really need to investigate with this deterioration.

As I said, no sign of USB root hub or anything else, don't worry i'm on the right menu here is what is showing up on another computer

The problem is not from the cable or ssd ( 0 problem with other PC), it is coming from the laptop : all of my usb port (2xUSB 3.0/1xUSB 2.0/ the USB C/ the SD card port) are now dead (not working, not detected in windows/bios/ubuntu, no power), tried usb stick, SSD, HDD, mouse (no light from the mouse).Acer need to…

Here is what is on my device manager (no sign of USB root hub or USB composite), yes I tried to install all windows update/drivers, reset windows, I've even install manually my mouse driver ( steelseries) but it's not detected.Btw I haven't tried to update to W11 because it's a i5-7300HQ and it's not compatible, still the…

The problem is not from the cable or ssd ( 0 problem with other PC), it is coming from the laptop : all of my usb port (2xUSB 3.0/1xUSB 2.0/ the USB C/ the SD card port) are now dead (not working, not detected in windows/bios/ubuntu, no power), tried usb stick, SSD, HDD, mouse (no light from the mouse).Acer need to…

Yes : the cable is in place, no sign of water damaged

Yes, as I said in the other thread here : https://community.acer.com/fr/discussion/639240/mon-nitro-an515-51-a-perdu-usb-et-bluetooth-suite-a-la-maj-windows-20h2/p3All of my usb port usb 3.0/2.0/C doesn't work anymore, also the sd card.

Même la Led de ma souris ne s'allume pas ( port usb non alimenté ?)La carte mère est niquel : pas de traces de corrosion, les nappes usb n'ont pas bougés etc...

Bonjour, J'ai les mêmes problèmes : port usb ne fonctionnent plus ( 2xUSB 3.0/1x USB 2.0/1xUSB C/ le port SD) et le bluetooth sur mon ACER VX5-591G, seul le SSD m.2 et le port sata pour le Disque Dur fonctionne. Le problème ne vient pas d'un mise à jour Windows : j'ai essayé de brancher une clé usb bootable ubuntu, elle…

I thought that because of the bus port on linux : Yeah I think so, but I think that the problem wasn't there before ( like when I purchased it back in 2017), Let's wait for support respond.

Yep, already done, they told me to reinstall windows, waiting for their feedback now, but tried to see if it's a drivers issue or something else than MB

Same transfer speed of Windows (around 40Mb/s with USB-C port and 400Mb/s with USB-A port)Ps : I made a clear install of ubuntu to try on it before reinstalling windows