WardenRomeo Enthusiast

I personnally sent the laptop like 3 times, after the first 2 times the screen was still turning off sometimes and the wifi card started to work randomly too! I think the second time I received it I was still experiencing reverse ghosting so the shop finally refund me and I took the Zephyrus GX502. BUT I think that…

Salut, t'as encore ce problème? Qu'a tu fais, tu l'as envoyé en réparation?

But I will this work on my laptop? Cuz it's for a mechanical keyboard and not for my laptop's one. I want to know if there is a software to create profiles, it that works on any Acer's hardware that's great then.

Hello guys, if we want Acer to upgrade the RAM to keep the laptop under warrantly, what would be the price for that upgrade : adding 16 Gb of RAM, taking care of the shipping price ? I've been looking for that for weeks but no one could help me ... Like even Acer didn't help..

Hello! As I said I've already given 2 times the laptop to Acer to repair it but, I mean they failed to fix the problem. I am not sure but normally the third time we can get a refund so I'll be refund and, I think I'll try to give a third chance to Acer taking the Triton 500 with 2080 max-q and I7-9750H. But in that case I…

Yeah but I mean, I don't know how to do that mate, Acer have to do their best to make their customers happy... It is too difficult I think I'll get a refund to take the Zephyrus GX502 cuz it seems to be better for the software

Hi guys! I received mine today, Acer changed the heat pipe (something like that) the motherboard and they reinstalled Windows + the BIOS. I'll test it this week while playing. If people who had experienced this issue can pls tell me if the problem still persist after that it could help me a lot!

Did u receive urs? Mine is still being repaired...

Mine, it took me like 16 days but they just updated BIOS as I said, it wasn't working, so now for the second time I don't have it for the moment. I sent it 19 days ago and Acer are waiting for pieces to repair the laptop... they told me 10 days before receiving the pieces... so I'm dealing with the seller because I'm…

Okay I owned (still own it actually but is being repaired) the 2080 max-q, 1Tb ans 16 Gb of RAM and I'm thinking about buying the 32 Gb of RAM because I'll probably have a refund due to the multiples repairs! I played on it for like 4 months before having any issues. Plus, mine was a bit bent on the back, like where the…

Hello man! Have you found a solution or something ? I had pretty all the problems you could have on this laptop unfortunately, wifi card issue, random black screen, sound a bit laggy sometimes (software I think) and battery discharging! Now it's the second time I sent the laptop to a repairation and I'm waiting for it to…

Hello! I had the same problem on mine, now the laptop is being repaired because I had 2 second problems, wifi card not working and screen turning off randomly while playing. I don't know what is wrong with this laptop and I'm hesitating whether I buy the same laptop one more time or changing for a more secure one?!

Haha I meant a sleve lol

Oh and yes, tell me if ur laptop is working after repaired pls.

Yes mine was not working after Acer Care... So I took it back a second time. Do you think it's a commun issue or just we are unlucky? Because I'm looking for rebuying it after getting a refund...

But when I said BIOS I meant, so it's probably because of that game?

So looking at my new post : WardenRomeo said: For you it is impossible? I hope it's just a coïncidence but I can't be sure so I will try next time (when I'll get the laptop back for the second time). If the screen turned off they'll refund me so I won't be sure unfortunately if the game is for something or not... Overall…

For the BIOS the laptop updated had the same problem but as I said after playing TDU2 which has a problem with RTX card. The game caused a second issue (only when playing it) sometimes the screen brightness was set to max and impossible to change it (screen settings frozen) but restarting the laptop everything was back to…

@egydiocoelho I have a question for you because you seem to know pretty good software. Is it even possible what I said in the last comment, I mean, is it possible that the game (TDU2) or any other game can totally break something in the files of the BIOS which could cause that kind of problems? The problem of the screen…

Something really weird happened! The second day of use I installed a game that I also installed the day when the first screen issue happened. My screen turned off as I wasn't expecting (no really). So, coïncidence or not? Now pls guys answer me, Have you tested a game which is called TDU2 there ? Pls tell me the game you…