Comentarios
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Yes, I tried disconnecting the hd, but I haven't tried resetting the internal battery.
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Model is ACER Aspire 7 A715-71G-53F3.
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@Rudy21 Yes, I updated the BIOS. I am not sure what do you mean with "unit model number". Windows 10 Pro is installed.
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Hello Rudy21, I appreciate your effort. I am not able to install Acer Care Center software, because my computer is not supported. But here are the results from Hard Disk Sentinel: