Comentarios
-
Yes, you're in an official site of Acer, but the opinions/solutions don't come from Acer technical service but from me who I'm not from Acer (even technical in this issue). This is just a foro, not a technical support from Acer (my view).
-
Austin, I would recommend you to use the official site for technical questions. Just in case you receive a wrong answer Acer will tell you that you acted in a inappropriate way and they will charge you for any reparation because you didn't use the official way. I know it is hard because I'm waiting for a solution 5 months…
-
Perdón, quería decir "sitio oficial" y "vía oficial". Que últimamente, los teléfonos escriben lo que quieren...
-
Perdón, Pacho. También, lo que quería decir es que no espere el "moderator" que entre los usuarios nos demos soluciones técnicas en este foro (para descongestionar si cosa oficial, y que luego me achaquen a mí que no he utilizado la vida oficial para mi problema y, por tanto, no se hacen cargo de la reparación). Entonces,…
-
Yes, I'm doing that because i think it is a design problem ad i bought it in Spain and maybe you both in another country/factory. I want to think they don't know what to do, otherwise...
-
Bueno, parece que el último comentario (si viene de Acer) nos da la razón sobre el comentario de Pancho: que Acer no escucha (ni lee) a los clientes. Pancho, simplemente, está compartiendo experiencias o conocimientos o como lo quiera llamar, con los otro usuarios, para que no tengan los mismos problemas que él con Acer.…
-
Yes, I did it by recommendation of Acer (although "update" a brand new computer is the last thing I though to do). Also I reseted a new laptop, but I don't understand having this problem nowadays, neither that a "serious" company as Acer don't "know" the solution and tells me what my mum told me before: switch off and off…
-
Exactly the same problem. Just emailed Acer and told me to reset the laptop. I did it and the same problem. Now, directly they don't answer my email.
