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I check WinDBG with the dump file again and I see 2 drivers. PRIMARY_PROBLEM_CLASS: 0x9F_3_iacamera64_IMAGE_igdkmd64.sys iacamera64 is for Intel avstream camera 2500. igdkmd64 is for intel HD graphics 520. After I disable Intel AVStream camera 2500, I stop having problems. [Editado ya que no esta en Español - Editado…

I ran the dump file through Windows Debugger Tool and it points the error to the igdkmd64.sys driver for Intel HD 520 graphics. The only driver available from Acer is the original old x.4454 version from 2016. Intel has a newer x.48xx version from Nov 2017, but it cannot be installed. An error message says the devices uses…

Hello, I started to have this problem after the automatic install of the Windows 10 Fall Creators Update, which caused a BSOD Device Driver Power Failure when viewing videos in full screen, which seems to happen randomly, either after 2, 5, 30 minutes to 2 hours. Windows Debugger Tool points the error to the igdkmd64.sys…

I'm getting the same problem after recently updating to the fall creators update when viewing videos on third party apps. It sometimes happens after 2, 5, 30 minutes or sometimes 3 hours. I tried setting all the power options for video, pci, and network to maximum for both plugged in and battery modes but that did not seem…