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It sounds like the NitroSense installation might be incomplete or the settings got reset. Try reinstalling NitroSense again, making sure to download the latest version from Acer’s official site. Also, check if your laptop's drivers, especially the GPU and chipset drivers, are up to date, as outdated drivers can cause…
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You can find the Serial I/O driver for the Aspire A315-23 on Acer's official support website. Navigate to the Drivers & Manuals section, enter your model number, and download the necessary drivers. If it's not listed, check AMD's or Microsoft's website for generic drivers, or update via Device Manager.