Juggernaut New User

Thanks for your suggestions, Spartan1. Sound quality through the speakers is OK. The PC came with 8.1 installed. I have already downloaded and installed the most up-to-date driver from the P-B website but it didn't help. I am beginning to think that Acer/Packard Bell have a problem with sound recording: although the…

Thanks, Spartan. I tried my headset mike and the recording quality is better (maybe because I'm speaking closer to the microphone?). When I try to configure the mike, though, I still have problems. 

Thanks, Laurent. I tried Fix it and although it said the problem had been fixed, it hadn't; it's still the same.

Hi again, Laurent. Yes, I've tried the rear input and it's still the same. In the UK the symbols are L, N and E (for earth) as you can see from the attached scan of a card that is attached to plugs sold here:

Thanks, Laurent. Now I understand. I live in the UK and my desktop is connected to the wall socket with the usual thee-pin plug, so it is connected to earth (ground).

Thanks for replying, Laurent. Sorry to be so obtuse, but I don't understand what "ground of the wall outlet" means. The computer is connected to the main electricity supply but I'm not sure if that's what you're asking, Could you rephrase your question, please.

In case anyone has a similar problem, I have now discovered a workaround. Although it doesn't solve the problem of the missing Bluetooth on/off slider, it does at least allow you to turn Bluetooth off so the PC is not discoverable. When I open up Device Manager on my PC there are three devices under the “Bluetooth”…

Thanks for your reply, JordanB. I tried to reply earlier with a screenshot but for some reason my reply didn't appear here. I did try your suggestion but though I disabled Bluetooth it made no difference and it still reads "Your PC is searching for and can be discovered by Bluetooth devices". 

Thanks, GuruAid, but "Wireless" isn't an option that appears in my "Change PC Settings". "Bluetooth" does appear as an option but there is no on/off slider when I click on it. I tried to run Mr Fixit but all it says is, "This troubleshooter does not apply to your system." Thanks again for replying anyway.

You've solved my problem! Thank yoiu so much for posting this. Curt

You're right! Thanks a lot for your very helpful reply.