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Keyboard does not work after you log in to Windows
Why is my keyboard not working after I log in to Windows? You may have the filter keys feature enabled if you can type your Windows password but your keyboard will not work after you log in to Windows. You can test this by holding down a key on the keyboard for five seconds and then releasing it. If the character you…
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Windows update may cause erratic touchpad, lagging video, slow performance, or a buzzing sound.
Why does video slow down and speakers make a buzzing sound when I use the touchpad? SYMPTOMS When you use the touchpad, your system reacts slow, or makes a buzzing sound when playing video. This behaviour started after installation of updates from Windows Update. SOLUTION Uninstall the Intel Technology Access program to…
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How to take a screenshot on a Windows tablet
How can I take a screenshot on my Windows tablet? Use the following steps to take a screenshot of your current display:* Press the Windows ( ) key and Volume Down button at the same time and hold for one second. * The image is automatically stored in your clipboard. * Paste the image into Paint or another image-editing…
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Disable Signed Driver Enforcement in Windows 8
How can I install non-digitally signed drivers in Windows 8? Windows 8 enforces driver signatures by default. This can be disabled so non-digitally signed drivers can be installed. Use the following steps to disable driver signature enforcement. * Press the Windows ( ) key + C, or swipe in from the right edge of the screen…
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How can I change the size of the text and icons in Windows?
This article only applies to: Windows 7 and Windows 8 You can adjust the size of text and icons in Windows to make them larger or smaller, according to your preferences. Use the following steps to to change the icons and text size. * Press the Windows ( ) key + D to switch to your desktop. * Right click on the desktop. *…
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Restore Windows with a USB Recovery Drive
How do I restore Windows with a USB Recovery Drive? Your Acer computer allows you to create a USB recovery drive to restore your Windows operating system if you encounter problems. You can also order a recovery drive from the Acer accessory store if you are unable to create one. Use the following steps to restore you…
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How to reset Windows if you have forgotten your password
How can I reset my computer if I forget my password? You can reset your password from another computer if you sign into Windows using your email address. To reset your password if you are using an email address, use the instructions on https://account.live.com/ResetPassword.aspx. If your Windows login is not your email…
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What to do if you forget your Windows password
How can I reset my Windows password? If you have forgotten your Windows password, there are several ways to retrieve or reset it: * If your PC is on a domain, your system administrator must reset your password. * If you are using a Microsoft account, you can reset your password online. For more info, go to the Microsoft…
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Windows 8 does not recognize bootable media
Why won't my computer boot from a CD or flash drive? Bootable media created in previous versions of Windows may not be recognized in Windows 8. This occurs if the Boot Mode setting in the BIOS is UEFI. You can change the Boot Mode setting to Legacy BIOS, and it should recognize the bootable device. Use the following steps…
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Activating Windows by phone
How do I activate Windows by phone? The Windows software we ship on our computers automatically activates when you first setup your computer. If your copy of Windows says "Windows is not activated," Use the following steps to activate the software: * Click Start , then select Settings. * Click Update & security, then…