zoeff50 New User

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  • After I upgraded from Win8.1 to Win10, some time ago both the front and back camera's did not work anymore. Reloaded the drivers from the Acer website but this did not help. Apparently not all the drivers are Win10 compatible. Tried everything, but no result. After a number of Win10 updates, by coincidence I discovered…
  • Only for my interest, but have you made any progress in resolving the issue with the micro USB port not working? I purchased a Microsoft Universal Mobile Keyboard, the best I have read from different reviews. Build in rechargeable battery. The thing works fine with a USB charger connected, very good typing experience, but…
  • usb.ids file not loaded is not important; this is a seperate file you can download to show additional info. It seems you have a USB port driver problem the W4 not recognizing the micro USB port for data communication. Check the Acer support web site to check for the available drivers. I know, and possibly you know, there…
  • May be worth trying running the program USBDeview from Nirsoft Utilities. USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used. If there is a list shown of USB devices then the micro USB port should be ok. Worth trying to…
  • Can you see the 5 contacts inside the micro USB port on your W4 with a small flash light? I checked mine also using a magnifying-glass and could clearly see the contacts. Mechanically nothing wrong with it and it is almost impossible to mess it up when it is used in a normal way. But it could also be faulty electrical…
  • My W4-820 does recognize USB memory sticks. Tried different ones, all w/o problems. After connecting, the icon for safe removal shows up in the system tray. Ordered a micro USB hub with additional micro USB connector for external power supply with DX-Extreme; waiting for delivery. Found out later that external power supply…
  • Tried the 2nd universal USB charger with 2 USB outlet ports whereby the red and green charging lights and battery symbol in the system tray also gave no indication of a charger connected. After a couple of hours checked the battery status and indeed it was fully charged also. Charging "problem" thus not existing. Issue…
  • Received this web link from the Garmin User Forum on how the behaviour of the Garmin GPS unit can change depending on the hookup of the (5 pin mini) USB connector; it has all to do if pin 4 and 5 are connected yes or no). http://pinoutsguide.com/GPS/garmin_nuvi_power_pinout.shtml Very usefull website by the way. May be…
  • That is funny, because I had the same experience. See seperate thread a few days ago. I bought a demo Iconia W4 recently, but was supplied with a wrong charger; Asus 5V 1.3A. Too low power rating, but it worked/ charged (red and green light visible). Became a bit warm though...Charger replaced. Bought a 2nd charger with 2…
  • Problems solved. On a dark and wet Sunday afternoon back to the shop with the tablet and all the bells and whistles. Changed out the Asus adapter for the original Acer one; 5V - 2Amps (10W). Took some time to find the Acer adapter in the store. Demonstrated the 2nd adapter with the 2 USB outlet ports and it would not work…
  • Working for some hours to find a solution, but all negative. Attached is a picture of the map structure of the latest Iconia W4 drivers. Does somebody know which drivers are related to the sensor accelleration/ auto screen orientation. Some (map) nams are self explaining, but others are guesswork. I intend to uninstall the…
  • Download the Microsoft tool "Media Creation Tool" and run it. The program will download and install Win10.
  • Vol DOWN with power button I believe.
  • pts wrote:I manaded to get my camaras to work on Windows 10. I downloaded driver package from Acers support site. The package was this one: OthersAcerMaster Installer1.1685.2 MB2014/12/04 Then I started Device Manager and updated the camera drivers (front and rear) manually (System devices -> Camera sensor...). These…
  • Front and back camera's are not working when opening Camera program. Checked Device Mgr and found that drivers are not installed and/ or have been deleted at Win10 update. Possibly also the driver for auto display orientation is missing. Downloaded latest "Others_Acer_1.16_W81x86_A.zip" driver package from Acer web site.…
  • Thanks Kudo for the advise. Installed the BIOS (update?) for Win10, version 1.16 of 2015-07-29. Waited for one minute and system in full shape again (pffft). Do not know what the update comprises, no difference experienced. Auto screen orientation still not working, however not a big deal. 99% of the time you are working…
  • Upgraded new Iconia W4 Win8.1 to Win10 Home w/o problems. Selected not to retain any personal programs and settings etc. Excellent piece of kit, far better than i had expected. Everything seems to work ok with Win10, but somehow I lost the auto screen orientation feature. After the upgrade I think remembering auto…
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