wtcelesta New User

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  • If you are able to restart in a safe mode (it sounds like you can't, but maybe it will change), check the updates history and let me know which specific update failed. I'll try to find solutions. When KB3200970 crashed, the way to fix login was to check the registries for new unknown user groups, and remove them. After…
  • Do you mean you are on a laptop though? My Predator is a desktop. I think I've read about very similar laptop issues while trying to research this problem with updates. Most people were actually reporting issues with laptops, that's one more reason I've been struggling to find a solution for my desktop. Some say it is BIOS…
  • Update: the new cumulative update, KB3206632, failed to install overnight, but at least the computer turned on in the morning without any issues. I tried to wait to see when it fails, but it took an hour for it to mount to 80%, after that I had to go to sleep. It shows again as pending, requiring restart, so I'll try again…
  • With KB3200970 it didn't work: we tried to manually install, but it would cancel almost right away. With the media tool, the issue was that it would also fail to do the softer restore options (keeping the data only or the data and the apps), it would only do a clean reinstallation of Windows, and that only after we…
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