wallijonn New User

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  • Depending on the laptop, you may be in a world of hurt - if you take it apart you should be able to get to the motherboard battery. Remove it, do not install a new battery for at least 24 hours, install a new battery, put it back together, power it up and hope for the best. There may be a jumper you can remove to reset the…
  • Unless you took the HD out and installed it in a caddy and connected it to another PC and DiskInfo shows no errors, it is still suspect. If you have created a Recovery Disc, you can boot from the disc ->Troubleshooting -> Advanced -> Command prompt. Then give it these instructions: bootrec /fixmbr bootrec /fixboot bootrec…
  • You could buy a new HD and look at Youtube to see how to install the drive. If you do not have a License sticker on the PC then you may need to buy Recovery discs or a store bought non-upgrade (Full, OEM) Windows 8, or Windows 8.1 disc. (Since I found it impossible to use the Recovery Discs to restore the system, I suggest…
  • If you have access to another PC you could download a Linux Live CD, boot into it after you burn it onto CD or DVD, make sure you choose NOT to install it, then see if the keyboard works. It is also a great tool to check Internet access when your Windows PC can't make an Internet connection and you can't figure out if it…
  • You probably have a dirty CPU fan. You can blow it out by reversing the suction hose on a vauum cleaner and putting the hose over the CPU intake and exhaust ports. Obviously the computer should be turned off.
  • You may want to buy a copy of Malwarebytes and run a full scan of the system since it may be malware. Cost is about $30. There may be other programs which may work but the first thing to do is to verify that it is not malware. Before then you may want to check your swap space. If it is lower than recommended than you may…
  • No. If one doesn't make a Revocery Disc before one tries to use the Recovery Disc it will be almost impossible to restore the system. If one has a Recovery Disc and uses Windows Charms to restart into the UEFI boot, one mustn'r remove the power plug (and oviously the battery) before attempting it as the PC will…
  • I have found that when a HDD goes bad it is best to buy a new hard drive and buy a copy of Windows 8 or 8.1 (NOT an Upgrade copy!) If you wish to install W10 instead, buy a full copy of that, instead. Trying to get into the BIOS via F2, Del, F12, Alt-10, etc., is fruitless. If you haven't already made a Recovery USB then…
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