My acer aspire V3-371 keyboard doesn't work anymore

Danitsja
Danitsja Member Posts: 1 New User

My keyboard of my acer aspire V3-371 doesn't work anymore since last night. I had windows 10 on my laptop. My laptop  I've put my laptop into factory settings, and got windows 8 back, but it didn't help.

Can anyone tell me what to do?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Danitsja,

     

    If you have restored the system back to the original operating system it could have a hardware issue that would require a call to the Acer technical support in your area for options.

  • wallijonn
    wallijonn Member Posts: 8 New User

    If you have access to another PC you could download a Linux Live CD, boot into it after you burn it onto CD or DVD, make sure you choose NOT to install it, then see if the keyboard works. It is also a great tool to check Internet access when your Windows PC can't make an Internet connection and you can't figure out if it the computer, the router or the ISP.