user2012 New User

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  • Already more than a week at the service center. Could someone pls kindly expedite and advise the status? The case ID is 437863Y and the last 2 related case IDs are 371369Y & 404188Y. I really don't understand why can't ACER replace a new set since I've been ecnountering the same problem after the 2 services. Hope ACER…
  • I encountered the same issue as you on my laptop V5-571-6499 since day 1 when I bought it. Already sent to the service center for service 3x - 1st time service, they replaced the wireless LAN & BT Board, but the internet connection still disconnected by itself after ran for ~15mins; during the 2nd service, they refreshed…
  • my v5 touch also having internet disconnection issue after ran for ~15mins and not able to re-connect back again!!! Have to restart it, but each time, it will alwyas disconnect after ran for ~15mins. already serviced by ACER for 3x, replaced the wrieless adapter twice + refresh the driver to the latest version, yet still…
  • The service center already downloaded this new driver. They said they tested it and did not encounter any problem after downloaded with this new driver. But, I still encountered the same problem during the 1st trial after collection. The internet will disconnect after ~15mins and it couldn't recover by itself. The signal…
  • same problem as what I encountered for my laptop Aspire V5 Touch since day 1, already serviced for 3x, with the wireless adapter replaced, yet still facing the same problem. Sigh!!! really disappointed with the support from ACER.
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