thsus46 New User

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  • I've had the exact same problem with my new G6-710. I called and was eventually assigned to level 2 support. Have spoken with several people; the last one told me yesterday that teh techs expect a resolution sometime next week. In the meantime I also have some issues: Predator sense not working correctly; can't update…
  • I have the exact same problem. I've spoken to level 2 support over the last 2 weeks, and was told that they would send a message to the techs to enter the serial number into the system. So far nothing has happened. In the meantime my G6-710 retarts when idle, I tried to load the newest version of Predator Sense but can't…
  • Thanks for your reply. I did call, and it went to a level 2. The gentleman I spoke to confirmed my problem, and said that the Techs would fix the problem and he would email me when the issue was resolved. That was yesterday. Hopefully it will be rectified soon.
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