Predator G6-710

thsus46
thsus46 Member Posts: 4 New User
edited March 2023 in 2017 Archives

Received new G6-710 from Acer on-line store. Registration form does not see SN or SNID in their records.  Can't register new computer. Under warranty status, it shows warranty ends in 15 months, not the 2 years that comes with this Predator. Very frustrating

Answers

  • LedZeppelin
    LedZeppelin Member Posts: 17 Troubleshooter

    Call Acer America support. They should be able to help.

  • thsus46
    thsus46 Member Posts: 4 New User

    Thanks for your reply. I did call, and it went to a level 2. The gentleman I spoke to confirmed my problem, and said that the Techs would fix the problem and he would email me when the issue was resolved. That was yesterday. Hopefully it will be rectified soon.

  • Ruggerbugger
    Ruggerbugger Member Posts: 3 New User

    I've had the exact same problem!