sachin40 New User

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  • Hello Jack, Sorry, I dont see any light or anything on the dongle. There never was one, as I dont see even if the mouse is working. I think the RF module uses 2.4 GHz, so no way human see can see that. As regards any icon in the taskbar, there was never was one even when the keyboard was working. I think it is fine, lets…
  • HEllo Jack, No, none of the keys be it character or Win, Ctrl, Alt or Function keys - none of them work at all. The batteries are really new, so I dont think they are problematic at all. The batteries work when inserted in other devices like alaram clock or toys etc. As regards the keyboard itself, again I dont see issues…
  • Hello Jack Firstly, the keyboard does not have an on/off switch. But that is fine. I just removed the batteries. And when I insert the USB dongle, with the keyboard batteries off, mouse off, I still see drivers of both in the Device Manager. Of course, when the USB dongle itself is not inserted, none of the drivers are…
  • Hello Jack, I just checked now as per what you've mentioned. if the USB dongle is not inserted, then the Device manager does not show any mouse nor keyboard. but when the USB dongle is inserted, the Device Manager shows HID compliant mouse and keyboard. This is despite both of the mouse and keyboard being powered off. and…
  • Hello Jack, sooty for the delay as I have been busy due to lots of office work. i just checked now. The moment I connect the USB dongle to the laptop, both the Mouse and keyboard are seen in the Device Manager. Btw, this is even without turning on the mouse for e.g. And the moment I turn the power for the mouse on, I can…
  • Hello Jack, The batteries are Energizer AAA alkaline batteries and are new. They are also inserter properly. I don't have a multimeter to measure the voltage, but they are working on other instruments so I guess their voltage must be as prescribed = 1.2V Yes the battery holder is pretty much clean, so I dont think there is…
  • Hello Jack, The batteries are new, so no problem there. But the keyboard does not get recognized by the laptop at all.
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