reasonableman New User

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  • If the Switch Alpha 12 is frozen there is no hard reset, and holding the power button for 30 or more seconds does nothing. You will need to drain the battery. I suggest using the USB C port to charge a cell phone or battery pack to drain it faster. (This is at least up to late 2017 model, I'm not sure if the new ones have…
  • @seggreeses That sounds pretty bad. It seems like you have some serious problem with Windows startup, but it could possibly be something wrong in BIOS (but this is very much less likely). I'd first try a full reset of the system to factory settings, or see if I could return it and get a new one, if you still have that…
  • @seggreeses That sounds pretty bad. It seems like you have some serious problem with Windows startup, but it could possibly be something wrong in BIOS (but this is very much less likely). I'd first try a full reset of the system to factory settings, or see if I could return it and get a new one, if you still have that…
  • @seggreeses: I think this is a Windows problem. I have Windows computers that hang sometimes when coming out of hibernation or when there is some conflict or overuse of the CPU, so they need a hard reboot (usually pressing the power button for about 5 seconds). However, this is a particular problem for the Switch Alpha 12,…
  • I had the same problem. I contacted Acer, and they say there is no pinhole to reset / disconnect battery, and holding the power buttond doesn't restart it. So, you have to wait until the battery dies. However, to speed that up, I noticed that I could still charge my phone from the USB 3.0 port while the computer was…
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