maskill6 New User

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  • http://acer.custhelp.com/app/answers/detail/a_id/27646 I think this link still works. Try this one.
  • I have attached a link to the topic that may help. Others (including myself) were having some similar issues to yours. Was happening during an update http://community.acer.com/t5/Chromebook/c7-chromebook-won-t-turn-on/td-p/123949/page/2 Hope this helps!
    in HELP! Comment by maskill6 February 2014
  • Just to give everyone on here an update. I created a USB recovery flash drive (with a windows PC) as mentioned in my previous post. I followed the instructions from those pages and reinstalled the OS and had to set up my Chromebook again. I am typing this on my Chromebook C710 as we speak. So, creating a USB recovery flash…
  • Here is the quick start guide for the C710 I found online that may help as well. http://global-download.acer.com/GDFiles/Document/QuickStartGuide/QuickStartGuide_Acer_01.01.02_A_A.pdf?acerid=634937436010562109&Step1=NETBOOK,%20CHROMEBOOK&Step2=CHROMEBOOK&Step3=C710&OS=ALL&LC=en&BC=ACER&SC=PA_6
  • I called Customer Service about this issue this morning. Here is the number I called. 1-866-695-2237 (US number) I only waiting on hold for about 5 minutes and the customer service tech sent me this link to address the flashing Chrome issue. http://acer.custhelp.com/app/answers/detail/a_id/27646 Here is the link to create…
  • You will have to create one with another computer (Windows, Linux, etc.) To create one, you have to make sure you have a USB flash drive (or SD card) that is at least 4GB. Also, you should make sure nothing is on the drive you will use as it is going to be reformatted. I think the posted the link in a previous message. If…
  • Did you try to do the USB recovery? I was told to try that before sending it in. Here is the link customer service gave me when i called them this morning http://acer.custhelp.com/app/answers/detail/a_id/27646 After talking to them, they told me the USB recovery SHOULD work. I made the recovery USB and installed it.…
  • I just tried the USB recovery and that has seemed to allow it to boot back up. I am at work and have not gone through the new set up as i do not have a wireless connection here. The video on this page clearly says, breaking the seal on the sticker over the screw will NOT void the warranty. If this USB recover does not…
  • I just had the same thing happen to mine today, but I have had it for a few months. This seems to be a common theme with the Acer 710 and the newest Chrome update (based on what I have been reading). I did the USB recovery and it is booting up now. I lost all of my personal data, but luckily I save just about everything to…
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