lucifer814 New User

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  • As I know, Acer V3 has no ALWAYS CONNECT feature that is only supported on certain Acer computers, for instance, S5.
  • As I know, there is no download link because Acer Media is preloaded in certain Acer computers.
  • Uh...It seems unscientific, so far everything goes well on me, perhaps you might check whether your AcerCloud apps have been upgraded to the last version or not, if it can't be solved, you could use Send feedback in Acer Media top menu on your Acer laptop to contact Acer support center.
  • You can put Acer Music app as a music player to play the music that is stored in your local device, but due to the key feature of AcerCloud is sharing files between devices, so for the sake of the best use, it needs a PC as a transit point, otherwise, it’s merely a player that just play your local music, video, etc. If you…
  • This is convenient, you can set up any one of your used PC as the Cloud PC, as long as the system is Windows 7 or 8. Such Acer apps let mobile devices reading the contents stored by PC through the wireless network. So the music files loaded by this app are from the Cloud PC, and the Cloud PC is equivalent to a storage…
  • Dear friend, acer told me that 9055 is caused by network problem, that is to say, the signal of the network is not great and it is also unstable. Here is acer technical department email: acercloud_support@cloud.acer.com
  • I also met this error before, and the customer service told me it is caused by the network environment. I changed my internet as they suggested, and it really works!
  • Dear friend, I regret to hear that, probably it is hard to restore if you have not backuped in advance. To avoid such case happen again, I strongly recommend that you can use AcerCloud service, which provide personal cloud storge to store photos, music, documents and so on. So far I have been using this product and feeling…
  • As far as I know, AcerCloud needs a cloud PC as storage that allows you to access media content over the Internet, the way of sharing information is a little different from other cloud productions, and it supports Microsoft Windows 7 and Windows 8, the Linux system doesn't use it.
  • The problem seems very serious, I didn't met such problem, and I strongly suggest you use <Feedback> to state your trouble to AcerCloud customer service. They may be able to help you.
  • So sorry, I may understand wrong you mean, maybe I gave you an invalid answer. Could you express the problem you have met clearly?
  • Recommend you to use AcerCloud Docs app, which supports 3 kinds of format of Word, Excel, PowerPoint. visit the AcerCloud website at: https://www.cloud.acer.com/ops/downloads Be confirmed that your PC’s platform is Windows 7 or Windows 8. Mobile device are Android 2.3 or above version and iOS 5.1 (include 5.1) or above…
  • It can send feedback without log in, right click the AcerCloud icon on system tray, and click the <send feedback>, check the option <notify me via Email> and fill in your email address.
  • If your laptop's platform is Windows 7 or Windows 8 and your acer iconia b1 is Android 2.3 or above version, then you can use AcerCloud app to link up your device so as to realize information sharing. Link of downloading AcerCloud: https://www.cloud.acer.com AcerCloud support website:…
  • I have not yet met similar problems, everything is smooth. I suggest you send <feedback> in which device occurred that problem and fill out the descriptions in the AcerCloud Portal to try to connect with acer customer service center, the professional technologist will soon reply you. gl hf
  • I suggest you use the function of <Send feedback> and fill out the problem in the AcerCloud Portal to try to connect with acer customer service center, they will soon reply you.
  • Currently files which come from other devices seem to cannot be deleted via Remote files, I know it is able to browse and download/upload. And AcerCloud Docs default is installed in the internal memory, I'm not sure whether it is the key of the problem if you remove the app to the SD card, maybe you can change the network…
  • Did you receive the acer verification email after registration? If not, you can open AcerCloud Portal application on PC then click <send it again> or visit the website https://www.cloud.acer.com/ops/login and click <Resend Activation Email>. The verification email will resend to your registered email account. And you can…
  • I also met such a problem about 9055 previously, i've no idea and feel trouble until i uninstall the app completely and reinstall it, perhaps you can try it, be noted that AcerCloud apps have been upgraded to latest version. https://www.cloud.acer.com/ops/downloads
  • I speculated that it may be your AcerCloud version is not the latest. U can see below for upgrade methods. 1. Update from the current version of AcerCloud: a). On the PC, launch AcerCloud Portal and right click the AcerCloud icon in the system tray then click <Check for updates> to install the update. b). On the mobile…
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