englishgit New User

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  • padgett wrote:Keep in mind that while some Acer tech people monitor the forum it is primarily for users. If you want tier 3 support you need to cantact Acer support (support.acer.com) and will have to wade through tier 1 and tier 2 to get their. Frankly I am not surprised there are some design flaws, it was the first…
  • I had hoped that someone from Acer might see and respond to a post like this. I'm sick of buying equipment that is of such poor quality that it fails on me, and having manufacturers and retailers tell me how much they don't care now that they have my money. Has anyone else been using the W510 with the keyboard consistently…
  • The reason I bought the W510 was because it came with it's own keyboard. I should surely be able to use the one that came with it without expecting it to keep breaking the screen. Whenever I take it anywhere the screen is protected by either the keyboard dock (still connected) or a separate case that protects the screen. I…
  • I took the tablet into PC World to repair on Monday evening, and got a call today (Thursday) to tell me it had been repaired by Acer and returned already. That's quite a quick turnaround. I've picked it up. The screen has been replaced with no fuss and the dot has gone. Hopefully it won't be coming back...
  • I had the same issue. I only bought the Iconia W510 six weeks ago, and I noticed the spot last weekend. It's near the right corner. The staff at PC World recognised it as a fault with the product, but insisted I send it away for repair to Acer (free, of course, as it's under warranty). As a result I'm without my new…
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