dougc Enthusiast

Just in case you were wondering ... successfully upgraded the S'Vaio with a SSD . And still using it, although granted the processor is way slower than the alleged new CPU tech available in the new machines now. And yes still running on Win7 ;) Keeping an eye on the marketplace . . . . . dougc !

Could be a defect or poor battery 'feeding' ! These Li-ons are not as dependable/safe as the average consumer is led to' or self' believes ! For more insight visit the batteryuniversityDotcom > lithium-ion safety concerns I always cringe when i see on TV shows or snapshots of peoples with their laptops on their laps or…

Si ! Hmmmm, It looks like Acer have a SSD/M2 space, hidden under the bottom shell ? Not accessible by just popping the ram access panel. So (if so inclined) ya would have to 'play' very carefully with screws and your plastic pry tools to pop the shell off .... after warranty period lapses of course :) ps. darn the pic is…

"This model has entry for ssd m2 2280 sata III with key B and M" that pic does not match the actual configuration of what I saw for access panels on the bottom. Your pic is showing exposed circuitry after the entire bottom shell has been removed. Flipped over on its top this unit regards this thread, ... the ram access…

Thanks Ace' !! FYI (anyone) _Wheeeen I did try the acer "drivers and manuals" search field page .... input the model number which is one of the stated options .... it came back "serial number not found" duuuuh LOL ! _Interesting coincidence when i started (by googling) for info on this unit, the big box store page popped…

Dear Poor' ; So how did ya resolve your problem ? Warranty review/repair process or return to vendor as recommended by JackE ?! nite, dougc

Good Luck !!!! sent you name of the regional vendor .... as i think they frown on naming vendors on the forum. this one (plus majority of others) state quite clearly 14 days refund o exchange for computer tech', as mentioned i did a 'reset PC' and packed them up as received except for the tape seal of course). I guess ya…

Your 'twin' must ah posted a couple hrs later; Ref. http://community.acer.com/t5/forums/editpage/board-id/e-m-series/message-id/20786 Without chking via search, with keywords nite, D'

Ref. http://community.acer.com/t5/E-F-V-and-M-Series-Laptops/Defective-Batt-gt-Acer-Aspire-F15-F5-573G-58XS/m-p/519826#M19761 Good Luck ! nite, D'

Presuming you chkd for viruses and malware ! There could also be something 'hinky' within the so-called "acer care recovery" utility ! Even though the option was there in all 4 (F5-573G) units I tried out, I always went straight to the actual Win10 recovery options level (ignoring the acer authored recovery options) . Ex.…

Reading more & more 'hinky' F5-573G configurations . . . . glad I did give up on finding a unit that worked properly. As mentioned in my thread, I had fd. some mention of some small Batt' enhancement coding within the EC ... your platform configuration may not have apppreciated that ! Good Luck ! nite, D' ref.…

Jemarc; Okay as I just submitted into the thread you referenced; " .... IF you can not return to your "supplier" for a full refund or factoryfresh unit .... and it sure sounding like a conflict with Acer (firmware), try the 'Refresh' option process as written-up in this article quite well;…

IF you can not return to your "supplier" for a full refund or factoryfresh unit .... and it sure sounds like a conflict with Acer (firmware), try the 'Refresh' option process as written-up in this article quite well; https://www.pcmag.com/news/348679/how-clean-up-windows-10-with-the-refresh-windows-tool You have nothing to…

Or if you wish tah, "...Reset this PC is the best option for starting fresh", which is extrapolated from this attached article containing a bit more background/step-by-step reference; https://www.laptopmag.com/articles/reset-windows-10-pc Enjoy your 'new' laptop ! D'

"....Is there a software update that can allow a higher resolution?..." IMHO --- no there is not, as this is a 'mechanical/hardware restraint' issue. Of course there is software, to adjust the resolution of digital entities (photos, etc.) Good Luck, D'

That all said, presuming you are also running the laptop while sitting on a hard solid surface not in your lap, or on soft surface that is blocking the vents ! Popped up from a google.ca search "laptop overheating" ; http://www.makeuseof.com/tag/fix-overheating-laptop/ nite D'

Is it RED like this one ; https://www.mojitech.net/shop/in-lebanon-acer-aspire-e5-575g-15-core-i7-8gb-ram-1tb-hdd-940m-2gb-vga-wine-red-nx-gdxem-074/ ? Coincidentally on (seemingly) a Lebanonese website ! nite, D"

FYI .... Within the F5-573G series there are various sub-models with diff. specs depending on where/what region of the world you acquired your model. For that reason and for possible specific assistance, share your full model number. Suggest you review to confirm your exact sub-model screen does actually recognize/allow…

"...How can I lodge a complaint against ACER..." Obviously, depends on where you reside and what consumer protection agencies exist within that jurisdiction (federally and regional) ! Make sure everything is well documented, previous to presentation to any agency. Personally..... if your unit was in the shop when the…

X_ocane_X ; Curious if any of your symptoms were similiar to what I logged & subsequently wrote up within this thread;http://community.acer.com/t5/E-F-V-and-M-Series-Laptops/Defective-Batt-gt-Acer-Aspire-F15-F5-573G-58XS/m-p/519826#M19761 ? Good Luck D'