disgusted New User

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  • Man, beginning to think this is an item for Craig's list. Wal-Mart will give you $35 for it with keyboard only as a trade-in. From $550 or $650 to $35 in less than a year and not operating. I am disgusted. And unable to get help with hardware or software update problems too. Have no idea whether software updates will deck…
  • Looking at Drivers and Manuals support for the W510 today, Dec, 13, 2013, 3.01 driver pack is listed and 2.00 BIOS show up for the Windows 8 32 bit W510 in terms of updates. Believe that those two cause need for system restore on W510's updated to 8.1. Anyway, it is sure not explained by support that I can see.
  • Thanks crass, except I don't know where to find Acer global applications, versus those listed under the W510 Windows 8 support applications. 3.02 is the currently installed driver that I got from page 21 or 22 of the very long 510 driver thread. Could you possibly list the URL for this Acer global application web site?…
  • Padgett, looking at device manager, and after installing 3.02 package, it says under Computer Intel serial IO DMA Controller 6.3.9600 .16384(winblue_rtm.130821-1623) provider MS corporation signed by MS Windows And Under Intel UART DMA, NO DRIVERS ARE INSTALLED FOR THIS DEVICE under display adapters, it says Intel graphics…
  • Thanks, crass Therefore I will not install it. When I tried to install the BIOS and the driver pack 3.01 that come up on the W510 drivers web page since updating to 8.1 with 3.02 driver package, I got messages that these were older drivers than those installed, tôo. So I would hope Acer would clear up the support page for…
  • P/S/: Please note that this is the very, very particular 32-bit version with 32GB hard drive and space on a micro SD card, NOT 64 bit Windows 8.1 Thank you.
  • Well at this point, unit is working w 3.02 drivers package installed. Tried installing 2.00_A BIOS update, but got message that same or newer drivers were already installed. So I cancelled install, not having received any other advice. Unit is starting to overheat again on games and streaming video. So I don‘t necessarily…
  • Not sure that nontechnical consumers make the distinction between hardware and software, whiskey, but thanks for the thoughts. typical consumer with bills to pay and tasks to accomplish I think just blames anyone involved with "bleeping" computer they have. It would be very nice to understand which settings are important…
  • To solve my problems took from Oct 17 to Nov 25. Hopefully you can solve yours faster. Sorry restarting didn't help. But others here can help.
  • repeat of post in another thread: So, things seem to be working, at least for the last 18 hours. Questions: Does one want to leave System settings advanced - hardware set to let me choose what to do and get update packages from manufacturer from now on? Will one ever want to download any future display adapter driver…
  • Just an afterthought. I wish Acer would consider posting some explanation of their updates on the support site along the lines of HP and even Microsoft updates. It would help.
  • Thanks, whiskey, for the translation of Padgett's response. Installed 3.02 following crass's directions on page 22 (thank you crass). If Padgett got the thermal controllers into that packet, thank you Padgett. It may have worked. Tablet operating better. Will report back any glitches. Please don't forget your forum users…
  • Not techie enough to help you, but I have had similar problems with no sound, mushy sound, unintelligible sound, and not being able to pplay videos on IE 11 and latest Chrome since this mess with the 8.1 update started of W510. Restarts frequuently have resolved at least sound issue for a while, but seems not a permanent…
  • Bought 510 November 2012 and dock in June. Always felt overheating on right side of tablet. Now with repeated failures with 8.1 Windows update and lack of Acer or Microsoft or Intel response, I tend to agree with you that at least the original W510 is possibly a major waste of money. Also noticed in Acer update support UK…
  • Looking for any answers or suggestions that currently exist. Would be appreciated. Install Acer Support's last update package?????? Try wipe and restore and download again??? Go back to Windows 8 and hope to heck Acer comes up with a solution before Microsoft abandons support for Windows 8? Put this on Craig's List and try…
  • Thank you Padgett for reply. I have whatever drivers came with Windows Store 8.1 download I believe. Haven't added anything except a few apps like Hearts and Wordament. And as I said before, have not updated with the Acer package, not bios or drivers. Would like to remove a lot of bloatware, but haven't done that since 8,1…
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