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  • do you have lights on on side panel ? do you have a power cord does it boot with power cord if so check battery, if you reboot Windows three times should go in to safe mode or if you have access to another computer Create Windows 10 installation media at https://www.microsoft.com/en-us/software-download/windows10 to a USB…
  • did you try to go to https://www.acer.com/ac/en/US/content/drivers there was a new download for Acer Care Center 2020/02/18 Version:4.00.3002 
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