Acer Care Center e5-523 "This device is not supported"

Blaise
Blaise Member Posts: 4 New User
edited March 18 in 2020 Archives
I recently performed a factory reset on my Acer e5. When I tried to install the Acer Care Center it told me, "This device is not supported"
I had Care Center installed before and it worked fine.
My theory is that the installer checks the bio for a keyphrase as the Nito does. But I don't know what that is.
If I need to download a Bio package to fix this problem, could someone tell me which one to do?
Help!

Answers