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  • It literally happened to me a couple hours ago, and I am here now writing things that I've done. I was on YouTube watching some videos until it suddenly died. I initially thought it was black out, but my room light was still on. The charging light went out. So I tried a different wall port, and it still did not help. I…
  • Perhaps regional quality control ** at certain location. My Predator Helios 300 (2017) runs strong after 2 years and counting (bought Sept 2018). In fact, about a month ago, I did a benchmark test on both CPU and GPU using the UserBenchmark website and latest Cinebench for CPU. The result was that my CPU performs exactly…
  • I don't know if this might help, but at this point, I think you're desperate enough to try almost anything. Option 1: There is a possibility that your CPU is locked performance-wise by a setting in the Power Plan. Go ahead and follow the screenshots below to check yours: Click on "CHANGE ADVANCED POWER SETTINGS", then you…
  • The easiest way to control your CPU performance is to install ThrottleStop. This application has several profiles including two defaults of A/C power and Battery power modes. Basically, once you set up the A/C power mode and Battery power mode, your laptop will automatically switch profile when it's plugged/unplugged. The…
  • After reading your issue, I've come to several potential fixes: 1. You did the thermal paste wrong and it ended up having terrible contact. 2. You screwed the screws too loosely. 3. You got a defective thermal paste or one that was not in its top condition. 4. [OPTIONAL] This is not the primary cause of this issue, but…
  • I was about to give you some suggestions, but considering that you've only used it for a month, I scratched the idea and truly suggest you to bring it back to Acer to get it fixed. Contact Acer support via live chat or phone and explain your issue. Although it may take them a total period of 2 to 3 weeks (from the time…
  • As much as I was excited with this info, I'm disappointed after finding out that such option doesn't exist. The only things I see on the "CHECKUP" tab are: (i) HDD status, (ii) Battery Health, and (iii) LAN. The only thing clickable on Battery Health is "Check now".
  • I'm sorry for the late reply, and most likely yes. Your laptop should take 2.5" HDD if you have one 2.5" bay available (not currently occupied with other drives).
  • There are several options you may want to consider assuming you have a headphone (doesn't have to be super expensive, but at least somewhat decent) * Dolby Audio for Headphones * Dolby Atmos for Headphones
  • Good decision! If my previous response answered your question, would you mind marking it as the solution? If you have any further question, just tag me again.
  • * Ambient temperature ✔️ * Good airflow ✔️ * No unnecessary apps running on the background ✔️ * Fans settings on PredatorSense ✔️ * Undervolt ✔️ * Repasting ⚠️ I personally will not trust independent technicians to repaste both your GPU and CPU. Kyronaut, although quite expensive, is one of the best thermal paste based on…
  • After doing what @GAMING6698 suggested, if the blue lines are gone, then it's mostly caused by software error rather than hardware. If this is the case, the worst scenario is to reinstall everything, including the OS, which would cause data loss. If there's no crucial information that you haven't backed up, this may be the…
  • Since you're eyeing for an SSD, I assume you want to fill this one up with some triple-A games? If that's the case, then I'd recommend you going with Samsung's. Samsung SSDs are fast and reliable. Try looking at this one and compare it to the one you're currently interested…
  • First, try to make sure the screen is actually broken. Although it's possible, it's unlikely that both GPU and the monitor fail at the same time. If the monitor works with other GPU, then it's most certainly the GPU (can also be caused by the connection between GPU and the monitor or PSU to the GPU). If you're talking…
  • Considering the laptop age is relatively young, the chance of battery degradation is very slim, especially if you're quite knowledgeable on how to handle electronics. Understand that Li-ion battery does not typically like to sit around maximum capacity for long time. This type of battery is also subject to overcharging…
  • Try going to this link: https://play.google.com/store/apps/details?id=com.acer.android.liquidlife&hl=en_US That's the android version of it. As for AppStore for Apple, I cannot find the specific link as I do not own an iOS device. I am pretty sure that you cannot use other apps to sync the smartwatch with your phone.…
  • This is super weird. When you're playing games, all the data will be cached into memory, otherwise it'd be sluggish no matter how fast your SSD is. The only moments your SSD is stressed out is during loading the data. I never actually know how can an SSD becomes that hot. I remember I watched someone's video on YouTube.…
  • A year and a month is still under warranty (I bought mine from Amazon but the laptop comes with 2-year warranty). It's best for you to just send it to them (supposedly in Texas) where they'll replace the fans for free and ship it back to you. Chat with live support first. It's going to take approximately 1 to 2 weeks…
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