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  • Sadly I have to amend this topic with an update. The monitor that was returned ended up having dead pixels that I had not noticed before. Whether or not they were present when I sent it in for repair I cannot say for sure. I did have to send this monitor in for RMA a SECOND time. Acer replaced the monitor with a new one…
  • Unit recieved on (bizz day 15) with overnight shipping,thanks for the shipping!!! 1.0-Unit was well protected within original box and an additional brown box. 2.0-Unit is working properly with light bar repaired and shows no signs of any other issues so far. 3.0-No cosmetic damage from repair center or shipping. I am very…
  • Cory and Acer team , I'm very happy with your help and consideration. Thank you very much and happy holidays. Jw burkhart, cfi
  • (Bizz day 13) Email received- "repair complete,awaiting shipment".
  • (Bizz Day 12) Cory, Appreciate your time and help in this matter, THANK you for your response, I know you are very busy. I do feel strongly that it would be fair, considering circumstances ,X34 recent technical history, in fully replacing my X34 and not prolonging the wait due to "waiting for parts". I have thoroughly read…
  • Past 7-10 Acer estimates. Business day 11 (18 total) 1.) Online status "under repair".
  • Business day 10 (12/18/15) 1.)Online status " under repair ". 2.)Customer service reports " awaiting spares ".
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