Schkryptoscape New User

Okay, I got the monitor back today (Wednesday), and it works. Thanks for replacing the cracked housing on it, too. The only thing that's strange is that while the monitor is turned on and displaying the computer's video signal (Windows desktop, etc...), the power button is illuminated in the amber stand-by color, not the…

Alrighty, Acer-Cory. Thanks for looking into it. I hated to bring it to the forum, but I had to ask for advice. I'm 45 years old and this is the first time in my life I've ever bothered to have warranty work done on anything. In fact, I think this is the first time anything I've had has ever needed warranty work. Of…

I talked to them yesterday and sent it back to them today. They said it would be looked at by a higher-level technician, saying it could be an intermittent problem, or that something could have happened to it when they shipped it back to me. I'll say something did happen. I got it back with a crack in the plastic casing…

Thank you for the reply. The repair center I was working with is 220 miles from here. I'm thinking about taking it in personally if they can look at it again and show me themselves that it works. I was going to take my power box and cords, too. I'll just have to find out if they can do all that while I wait. I'd be willing…