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  • You do not want to clone one system to another, meaning replacing the entire build of the new system. The hardware and architecture usually are not the same. Use a transfer cable to transfer your data: determine USB 2.0 or 3.0 requirements on your V5 laptop. C27-962-UA91 supports both. Amazon.com: Plugable USB 3.0 Transfer…
  • Update: Currently in repair at Texas location since October 27, 2020. Awaiting parts. If Taipei, Taiwan is the only source of parts I can understand why the long delay in status change. Just be aware there is a standard right now with Covid that 15-20 business days is your expectation for repair, diagnose & ship. 
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