OrganizedChaos Networker

I don't remember off the top of my head (and I'm not on that laptop) but if you're using Windows 10, just go to Predator Sense in the Start Menu, right-click, and click Open file location (it might be in the "More" menu when you right-click).The loop you guys are describing is exactly what my son's was doing and it was…

Did you try looking at the manufacturer's website for your keyboard and mouse to see if they offer their own drivers? What are the brands/models of your keyboard and mouse?

If you think that's the case, open your NVIDIA Settings (from your Taskbar), go to Manage 3D settings, then the Program Settings tab. Use the drop-down menu to scroll through the list of programs to make sure your games are running off of your NVIDIA card by default. You can add programs/games to that list. If you click…

Have you tried uninstalling the current drivers and trying again? Do that in Device Manager (right click on each and Uninstall Device). Be sure to start with the keyboard first because you'll obviously need the mouse. Once uninstalled, unplug/plug them back in and let them reinstall the drivers to see if they complete that…

I was hoping for a quick, easy solution. You described it as opening into a loop. That sounds like what my son's was doing. When I tried to open Predator Sense, the (triangular) logo would appear in the center of the screen for about 3 seconds, blink and repeat, but would never open. I checked in Services and it wasn't…

Thanks, xapim. I'm in the U.S. I just assumed we would ship the laptop back to Acer for warrant repairs, but are you saying it would go to a shop that's more local to each customer? I'm in a rural area of the Midwest, but I guess there'd be places not far from here that are Acer certified. I was guessing it'd be gone for…

I just had this problem with my son's, and from your description, it was doing the same thing. When you first boot up your laptop, open the Windows/Cortana Search bar and do a search for Services. It'll say Services and Desktop app, with 2 gears next to it. Click on that and once it opens, scroll down to Predator Sense (or…

If sent to Acer for a warranty repaste, about how long before it's returned?And do people typically have good results when having it repasted?

Acer acknowledged that some models were inadvertently shipped without the HDD hardware kit and they are sending customers a replacement kit. I'm not sure if your model qualifies, but you can fill out the form here and see if they'll send you one: https://csapps.acer.com/kit-request/#submit

Hi, MaliceofKings. I'm pretty new here too. I'm quite computer savvy, but not much of a gamer (my son is, which is why I'm on this forum), so I wasn't sure how to set up a gaming computer to run more efficiently. I did a lot of reading and learning, but usually ended up in this forum. I recommend having a look at this…

Yeah, my son's PH300 came with a Fortnite bundle from NVIDIA and COD:BO4 from Intel. OP, my son's COD code came 5 days after he got his laptop. That includes a weekend (not sure if that matters). The email came directly from Amazon.For the others, this was the URL I was given to redeem the COD code from Intel:…

At 2-3 months old, I doubt it's dust build-up, unless the OP has exposed it to some serious dust in that time. :# The fan on my son's old Acer Aspire began making a slight buzzing noise. I found a video of someone having the exact same problem. Turns out, it has a very thin metal cover over the fan and for whatever reason…

Are you able to boot up the computer normally? If so, try opening Settings and going to Update & Security. See if there's an update currently in progress or click Check for Updates to see if it finds any. I'm not sure why it's displaying that message with a full charge. Make sure it's plugged in when you check just to be…

Nothing's wrong. Some larger Windows 10 updates will trigger that message to ensure the computer has enough charge to complete the installation of the update, so as not to cause any problems if it dies during the update. Simply plug it in and let it charge. You should be able to manually continue the update in Settings -…

CakeKkong, what xapim is referring to is replacing the factory thermal paste with a better one. Thermal paste bridges the gap between the CPU/GPU and the heat pipes. It helps transfer the heat to the heat sink efficiently. Factory thermal paste isn't always the greatest, so many users clean off the old paste and replace it…

I'll try reducing the Turbo Ratio Limits again, see what that does. Thanks for the advice.I followed the guide laid out by sri369 and Red Sand to use Park Control in this thread: https://community.acer.com/en/discussion/551954/settings-to-reduce-temperatures-some-settings-to-lower-temperatures-and-increase-performance I…

Thanks for the reply, MrGrudev. When I was experiencing the "freezing" I spoke of when first testing my ThrottleStop adjustments in COD, it only lasted a couple seconds and happened a couple times before I stopped the game (I only played maybe 5 minutes to check temps). I didn't witness it myself when it happened to my son…

I recently purchased a Predator Helios 300 model PH315-51. I also bought an HDD, but the laptop didn't come with the HDD caddy. Oddly enough, it came with the caddy screws (in a small baggie, I think they were with the power cable). Will I be able to take advantage of this even though my model isn't listed? I think I…

I'm assuming you're running Windows 10. Try this. Open All Settings (from your Notification panel or Start Menu) and click on System. The top option on the left sidebar is Display (it should open to this by default after clicking System). There's a slider to adjust screen brightness. Also, still in System. Choose Power &…

I did PM Red Sand earlier today since he's one of the posters in the thread I'm referring to. I'm still waiting for his response. Until then, does anyone else have any ideas as to why my comment won't post in that forum thread? I'm not having any problems here. It's in the Predator Laptops section of the forum. Every time…