Okidave Troubleshooter

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  • Thanks. Being in the Philippines it is luck to get anything of quality, at least they will replace it. I have a spare APC UPS I will use for the A/C adapter until new battery arrives, just to save programs and shutdown, if power lost.
  • Thanks. Will try that. If that doesn't work the seller of the new battery has agreed to replace it under warranty. Looking on the box, the new battery had a QC Passed date of 2017-??-26, couldn't read the month (??) it was smeared. It sat in the box for approximately 1 year, and started at charging at 0%, possibly bad…
  • Is it a CR2032 battery?
  • Yes both power supply same model. Will try to replace the RTC battery with a new one, since it is over 3yrs old, will take a while 12-24hrs before I reply with the results. I hate having to taking the back cover off!
  • Forgot to add, even though battery is showing 12%, laptop will not start (lights do not even flash-dead) when power button is pushed while not plugged in.
  • Yes, battery led light is on color orange. Checked input when I changed battery, the whole connector is slightly loose, the connector is tight when plugged in, but it connects to motherboard via wires to a connector and laptop runs fine when plugged in. V3-574G BIOS v1.31, didn't update to v1.35 because the fix did not…
  • Bought a new charger, plugged in charging, showing 2hr 35 min to full charge, I thought this fixed the issue. After 1hr battery at 12% from 7%, then back to 12% plugged in charging, stuck at this for 4hrs so far, stopped showing time to full charge. Replaced battery, new charger, same issue. What next?
  • Correction new battery went down to 7% plugged in charging. Tried a live boot usb, same battery status. Reset battery via pin hole, reset bios to defaults, removed ACPI battery from device manager and restarted, still same. New battery was showing charging mA in aida64 when first installed, not showing now.
  • Thanks, ended ordering this one from AliExpress hope it works: https://www.aliexpress.com/item/New-Laptop-LCD-Cable-for-Acer-V3-574G-V3-574T-V3-575-V3-575G-DD0ZRRLC010-DD0ZRRLC000/32842080806.html
  • Searching Octopart for DD0ZRRLC000 gives me: https://www.neweggbusiness.com/Product/Product.aspx?Item=9SIV0ET70H8422&nm_mc=afc-cjb2b&cm_mmc=afc-cjb2b-_-Accessories+-+Notebooks/Tablet+PCs-_-E-buy-_-9SIV0ET70H8422&utm_medium=affiliates&utm_source=afc-cjb2b-Octopart+Inc. The Newegg overview for the part is:…
  • >>I'd guess that Aliexpress is probably your best bet since they'll ship to the Phillipines. https://www.aliexpress.com/item/New-Original-LCD-LED-Video-Flex-Cable-For-Acer-Aspire-V3-574G-V3-574T-V3-575/32847610128.html>> The link you posted is one I have found, but the part number is "Model P/N :DD0ZRRLC010". Don't know if…
  • Just re-read their reply that the cable is no longer available, is this just ACER or all after-market also?
  • No joy from ACER Philippines: "Thank you very much for providing the serial number and with this we found that this is a 2015 product which is now discontinued in term of production. We also check parts availability including the LCD cable you are inquiring and we regret to inform that this is no longer available for this…
  • Sent an email a week ago to Acer Philippines, no reply. Some websites are listing the DD0ZRRLC000 and DD0ZRRLC010 cables as the same cable for both numbers. Are they? Or, is one touch and the other non-touch?
  • I am having trouble finding the cable, one site has been out of stock for a long time. Other listings I find for part number 50.G1TN7.002 (DD0ZRRLC000) do not ship to the Philippines or charge way too much for shipping. I can find DD0ZRRLC010 cables, are they compatible with the V3-574G non-touch screen?…
  • I am having trouble finding the cable, the site you posted has been out of stock for a long time. Other listings I find for part number 50.G1TN7.002 (DD0ZRRLC000) do not ship to the Philippines. I can find DD0ZRRLC010 cables, are they compatible with the V3-574G non-touch screen?…
  • What is the correct LCD display cable part number? I have had the back off before to add a SSD and more memory. Will I also have to remove the display bezel to replace the cable?
  • OK this is wierd the display works fine now. I is my son's laptop and he took it to school and it worked fine, then back at home it is fine also. I'm thinking it has to be the LCD cable from opening/closing the screen, it's either loose or defective. Any other ideas?
  • Issue is back, see attached picture, taken on bootup. Aspire V15 Model V3-574G-55UI, Windows 10 x64 v1703. Out of warranty. -Tried updating drivers, no fix -Connected to external monitor, displays correctly no issues. Is the issue the LED display cable or the LCD screen? If so, Display on boot.Where can I purchase the…
  • Will the caddy for the V3-575T-7008 also work for the V3-574G-55UJ? Looks like the same optical drive setup to me.
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