Lanner_Falcon Devotee WiFi Icon

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  • Hi @AlfieP The same wireless receiver should work. You can try uninstalling and reinstalling the wireless drivers in device manager. Or update the driver by downloading the latest version available in support.acer.com for your specific model.
  • Hi @AlfieP Please acknowledge if you had tried the following Acer recommended troubleshooting steps or else please try them and let us know: https://us.answers.acer.com/app/answers/detail/a_id/36778/~/how-to-pair-my-acer-wireless-mouse-and-keyboard Pair the wireless keyboard: * Insert the wireless receiver into a USB port…
  • Hi @theprofessor Just in case, check if the device is stuck in "energy efficient mode". You can check in BIOS to disable this option. Do let us know if it didnt work, so we might suggest other troubleshooting steps. 
  • Hi @xGrey_Wolf Please try disabling any of your non- microsoft security tool and then installing the Predator sense. PSSvc.exe runs as a service named 'Predator Service' (PSSvc) "Predator Service". Kindly let us know, if this didnt help you with the issue so that we can check on other options. 
  • Hi @captainkishore21 I am afraid you will have to purchase the license, if Office 2016 is not preinstalled or offered by the Selling vendor along with the device. 
  • Hi @Asserber If in case you haven't tried to uninstall and re-install the default display drivers, then you can try it. Or you can also visit the Nvidia Geforce official website to download and install the appropriate drivers. https://www.geforce.com/drivers Please do let us know, if this didnt help resolving the issue -…
  • Hi @ahoganesh I am afraid it is not possible to retrieve or reuse the key from the pre installed operating system.
  • Hi @flatlander137 If there isnt any important info on the computer which you might think is valuable, then I would suggest to format the computer and reinstall with a fresh Windows 10 operating system using media creation tool. All you need is a 8 GB flash drive or more and another computer to create the tool. Visit the…
  • Hi @xvenom I think similar to Predator 15 series, the subwoofer is just wired in to one of the speakers. it's more like a stereo config with a little boost for the bottom end. I would suggest to give a try with the Stereo profile.
  • Hi @agalwquestions Probably the old type of "e" that you are mentioning is about the Emachines brand which was acquired by Acer in the year 2007. In the year 2013, the brand was discontinued by Acer. Reference: https://en.wikipedia.org/wiki/EMachines
  • Hi @SaltyGaming970 Yes. It could be. In that case, you have to power wash your Chromebook and check. Link for steps to power wash your Chromebook: https://uk.answers.acer.com/app/answers/detail/a_id/27648
  • Hi @Carterchong98 A brand new computer does not supposed to do that. Check the recent updates and whether the restart occured to due update installations. Also check the event log by following the steps: Press Windows+R to open the Run dialog, enter eventvwr (or eventvwr.msc) and hit OK. If these probing don't provide a…
  • Hi @SaltyGaming970 When in tent mode, there is a rotation lock setting available in the status bar settings - and you can change the setting there.
  • Hi @SaltyGaming970 I would suggest basic steps first in-order to eradicate from check list. 1. Check if you have the Auto-Rotate option enabled in you Chromebook. 2. If it is enabled and still doesn't rotate, then I suggest to check if screen rotates while pressing the following keys together: ctrl+shift+refresh Hope, this…
  • Hi @stefansnws If I understand it right, you have deleted some essential system files while cleaning the tablet. In this case, yes you can contact the warranty department if the device is still covered by warranty. Also, If you can take a back up of the device or if there isn't any important information in the device, then…
  • Hi @Synoptix, Please verify the following link which covers most of the common issues and how to resolve them, ordered and categorized. https://community.acer.com/en/discussion/535036/frequent-questions-and-answers-information-guide-update-it-on-1-19-2018/p1 Click on Show under 1. Common information. Please do inform us,…
  • Hi @morrison8996 If you haven't already checked the FAQ thread , please check it now and try the suggestions. It has elaborate details ordered and categorised. https://community.acer.com/en/discussion/535036/frequent-questions-and-answers-information-guide-update-it-on-1-19-2018/p1 Please do inform us, if this didn't help…
  • Hi @Kwak Try the following steps: Fix #1: Remove any peripherals from your computer and leave only the essentials (keyboard and mouse): printers, USB flash drives, scanners etc. Fix #2: You can run the chkdsk command through Command Prompt to verify the integrity of your hard drive. Access command prompt in advanced…
  • Hi @nightowl00 I m not sure but this might help. Issues as these could occur when Bluetooth support services are not working properly. Try the following steps. Step 1: Use shortcut Win key+ R to open the Run. Step 2: Type into services.msc. Step 3: Double-click the Bluetooth Support service on the pop-up Services dialog.…
  • Hi @FrannyFruit Since you are the latest one to post about having this issue, let me address you. Check if you have disabled this option: * Sign-in to your Chromebook. * Click the status area, where your account picture appears, or press Alt + Shift + s. * Click Settings. * Click Show advanced settings. * In the…
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