Keyboard not synching Acer Aspire c22

AlfieP
AlfieP Member Posts: 3 New User
edited March 1 in 2018 Archives
please help mouse is synching but keyboard won’t synch

Acer Aspire c22

Answers

  • Lanner_Falcon
    Lanner_Falcon Member Posts: 54 Devotee WiFi Icon
    Hi @AlfieP

    Please acknowledge if you had tried the following Acer recommended troubleshooting steps or else please try them and let us know: 

    https://us.answers.acer.com/app/answers/detail/a_id/36778/~/how-to-pair-my-acer-wireless-mouse-and-keyboard

    Pair the wireless keyboard:

    1. Insert the wireless receiver into a USB port on the computer.
    2. Press and hold the F2 + F3 + F4 keys while you insert the battery. The keyboard will enter test mode with the red LED on.
    3. Release the F2 + F3 + F4 keys. The red LED will turn off.
    4. Place the keyboard close to the wireless receiver.
    5. Press the number 3 key on the keyboard to pair it to your computer.
    6. Press the Windows (Image icon_Windows8_keypng) key to test the keyboard.
    7. Repeat steps 1-6 if your keyboard did not pair.
  • AlfieP
    AlfieP Member Posts: 3 New User
    Hi yes thank you I have. The only light I have on keyboard looks like an orange battery which flickers snd goes straight off. They are new Duracell batteries which I am using. 
  • AlfieP
    AlfieP Member Posts: 3 New User
    Should I have a separate usb for the keyboard? Thanks
  • Lanner_Falcon
    Lanner_Falcon Member Posts: 54 Devotee WiFi Icon
    Hi @AlfieP
     The same wireless receiver should work.

    You can try uninstalling and reinstalling the wireless drivers in device manager. Or update the driver by downloading the latest version available in support.acer.com for your specific model.

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