Jaqqour New User

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  • You have probally read my recent posts about this, my advice is RMA it asap and hope when they replace the panel you dont get a bad one. Acer support will tell you to try a differnet cable, reinstall drivers etc before they will accept the RMA. I ended up getting a store credit and buying the new model but it was about 5-6…
  • Finally after 1.5 months the saga is over, i have been issued a store credit letter by Acer. Will accept this as solution and thread can be closed.
  • Screen has been sent off for a full replacement now, following the image retention and now dead pixel issues. Fingers crossed the replacement is ok, i went through hell to get my first panel with minimal back light bleed and only one dead pixel...
  • It was a defective panel, the tech said it was 'image retention' rather than screen burn and it does happen in very rare cases.
  • Panel in my screen was replaced and the ghosting/image retention issue is resolved Sadly the replacement panel has 13 dead pixles and 1 bright pixel....... http://imgur.com/a/eily8 Waiting on a callback from Acer support to see if they will do anything about this as this number of dead pixels is well beyond the realm of…
  • I would RMA it ASAP...
  • Have gone through Acer websupport, updated drivers and still this http://imgur.com/a/nWJj6 Now been sent off for repair at my own risk, they are still not confident that its the screen at fault even though other screens are fine with my PC.
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