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  • OK, RoadRunner. Thanks for chiming in. I'm reasonably sure they've dropped the price this much because the unit isn't performing. And, it's time to say, "goodbye". That's what scared me off. I too am an Acer fan - I install Acers in several businesses I work with and have had fairly decent success. But this quality and…
  • OK, there's no prompt using Acer's own eRecovery disks that offers one the opportunity to re-format the drive. If that were a reqirement, it's then logical to say that Acer's script would lead you through that re-format requirement. And, it does not. Simply starts the eRecovery process without any prep like re-format. And,…
  • Hey - I just noticed something very strange. The Falcon4 BCD gives me Windows Explorer. When I explore C:\ I find that the old Win XP file structure is still intact!!! I have run eRecovery over it at least a half dozen times. eRecovery is not erasing everything as it states when you run it. All my folders/files are still…
  • Well, no luck. I found I had a Windows Repair disk from another Acer of the same spec. I'd forgotten about it. Anyway, this Windows StartUp repair runs through, automatically chooses startup repair as it detects there is a startup problem, but reports that it cannot automatically repair the start up. Ran it twice just to…
  • @finlux - there's been a delay getting back to the site. Family medical issue. Something just occured to me so let me ask... This sick Win 7 system; just suppose I got Win 7 up and running - which I can reliably do by going through what I call "the detour". Once Win 7 is running, could I create the recovery disk from the…
  • Good! I'll make that happen! Can it be from any Win 7 system or does it have to be off an Acer with similar hardware? Do I have to be concerned about what "bit-level" (32 vs 64) I'm doing? H
  • OK, I can make that happen. Do I use Acer's repair disk using their eRecovery module? Or do I do a native Windows 7 repair disk creation? H
  • OK finlux - thanks for helping. I did press F8. What I get is the normal Windows menu selection that includes Safe Mode, Safe Mode with Netowrking, Last Known Good, Low Video, etc. Am I not pressing the right button at the right time? I'll try it again, but I've done F8 numerous times looking for, just as you said,…
  • The end... Symantec rep (level 2 engineeer) admits that the error they are tossing (pointing to the drive being encrypted) is "incomplete". That means it's wrong. And,without knowing that fact, how's a user supposed to react? Do we just ingore error messages from now on because they're subject to being "incomplete"? Or,…
  • OK Tommy. Clear enough - even for me! And I assume that same provision applies to all partitions; systems partitions as well as the "Reserved" partition fo recovery purposes. I am working with Symantec now by phone to hopefully see what that program is doing. I'm guessing a reinstall is in order. I may try to post back…
  • Hi, thanks for coming in on this. So, let me just affirm that you think that copying the so-called "Reserved" partition is giving us this problem? I am slightly skeptical because when I attempt a test back up, say, from a folder with some files in it, either from the C:\ drive -OR- the almost empty D:\ data drive, I get…
  • There appears to be a "generic" guide here: http://support.acer.com/product/default.aspx?modelId=3673 I looked for the Guide in "Support Documents" and found none - just some goofy text on use of PDFs. Is this your problem? H
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