Hiram New User

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  • A factory reset seems to have done the trick.... Thanks.
  • Thanks for the quick reply - yeah I'll give a Factory Reset a go – the unit is only a few days old and I just used the default install. It was only this morning when it was quite dark and I wanted to dim the screen it didn't work. Cheers
  • I have tried disabling fast start, see my original post. Unfortunately, it didn't seem to help.
  • The OS is Windows 8.1. It goes past POST and into the OS booting stage before I hit a problem. I'm pretty sure it isn't a hardware issue. It is hard to replicate, and it only does when the PC is cold and has been off for a while. Although, having just said that, that does point to hardware. The only thing I can think of…
  • Subsequent to this - it started not booting again, halting with a back screen before the Windows login. I suspected a secure boot issue - and sure enough, eject the optical drive and the computer boots. I think the O/S is seeing the optical drive as insecure, as if it has a DVD in it, it hasnt. This is surely a Windows…
  • Actually after posting that message I haven't had anymore problems on cold booting. I have a feeling it was an issue with Secure Boot, which got fixed after an update. Hopefully the problem wont return - but so far, so good. Cheers Hiram
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