Fustrated65 New User

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  • Yes, I have tried to install different BIOS versions but I always get the same error: invalid image sizeI would prefer not to open my wife's laptop ......
  • It is not possible to install new BIOS 1.18. The installer says the image has a wrong size. It is logical because under legacy BIOS, the size is smaller!!! Regarding TPM driver is from Microsoft, version 2.0. There is no update no where for this driver. Instead of removing I have disabled it. It did not work either under…
  • I will try the BIOS update later. Under Windows security => device I get only: Nucleus isolation, and under details "Memory integrity" in OFF. No troubleshooting options, maybe because TMP.INF driver is not working!
  • Thanks. First of all, I cannot enter BIOS since I changed the boot mode from UEFI to legacy. So, no sense to execute "convert gpt".Second, I would like not to re-create partitions or format them, because it is my wife's laptop and after one week she is working fluently with it (if you are married, you will understand me).…
  • Sorry egydiocoelho. I already did option 1 (battery reset) several times before posting; no way to access BIOS with <F2> even BIOS gets stucked if I keep pressed <F2> before and after ACER logo. Fast boot was activated in Windows10. I removed it but got no improvement. I know it is also activated in BIOS, but when I had a…
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