Dlaniger New User

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  • Hi, It's working properly now. Will try your troubleshooting steps once the issue reoccurred (I hope not). Thank you! 
  • Hi, The mouse pointer is working. It only freeze during startup, but not when I'm using it. I have actually uninstalled some pre-installed applications and thought that it may be related to it, but no. I have forced the explorer to end task and waited for a couple of minutes then run it again using task manager and it now…
  • Oh. Sorry about that. The exact model is SF314-41G. Its not touchscreen, I think the whole desktop is not responding because I cannot select applications. The command keys that are functioning are Windows + L which I usually do, to turn off the PC and ctrl+shift+esc. Also, I tried resetting the explorer using the Task…
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